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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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Resolved! Exporting the Feature Adoption for my client

Hi Everyone! I am new on generating on-demand BPA thru AiOps for NGFW. I tried exporting the Feature Adoption summary but it gave me a .gzip file format. I am not sure how to use this. I just want to export the same view or maybe PDF. May I ask for some of your advise? Regards, Renz

Issues fixed as recommended by AIOPS Premium console are still being reported negatively

1: I have critical alerts in AIOPS that when corrected are still being reported in the console and not configured: Outbound High Risk IP Addresses Not Blocked: Follow these steps to resolve the issue: Configure and enable a deny rule with the 'Palo Alto Networks - High risk IP addresses' EDL in the destination address, Log at Session End e...

bahan by • L1 Bithead
  • 5957 Views
  • 5 replies
  • 0 Likes

Cortex Data Lake Instance Not Being Created for AIOps Free Tier

I've followed all of the steps in the AIOps onboarding guide but a Cortex Data Lake instance is not appearing in the hub despite waiting several days. I'm expecting to see the free telemetry only instance created according to the documentation since we are not a CDL customer. In my firewall logs I can see they are successfully uploading the ...

SamKear by • L1 Bithead
  • 4353 Views
  • 5 replies
  • 0 Likes

AIops not showing posture even though config is being sent.

I do see all my firewalls in AIops and have some data on them. In the posture BPA I see "The Best Practices report is not available for this device because it is not sending configuration file via telemetry" In telemetry for all of my firewalls I see "Status Success" for all types of telemetry data. Threat, Health and performance and Product usa...

Helgims by • L1 Bithead
  • 12819 Views
  • 16 replies
  • 0 Likes

On Demand BPA in AIOps

Allo With BPA moving to AIOps soon , there doesn't current seem to be a way to export a on demand bpa with the findings into a csv and html file like the old bpa had , are there plans to add it ? If not it will be a massive downgrade in usability when you need to bpa a firewall with 20 virtual systems and couple of thousand security policies a...

Resolved! Upload .tgz file for BPA on-demand en Aiops in not completed

Hi community! When trying to upload the TSF file with the .tgz extension, the process stays in the 'uploading' state but never ends. Is there a way to correct this and be able to load the TSF to perform a BPA on demand?Please note you are posting a public message where community members and experts can provide assistance. Sharing private inf...

Resolved! Not receiving a Zone Protection Profile Threshold Recommendation from AIOps

I'm trying to use AIOps to get a suggested DoS protection baseline. The first method suggested by this guide is to use Zone Protection profile Threshold Recommendation alerts from the AIOps. I have two Palos that have been sending telemetry data for AIOps for 3 weeks now, but so far this alert has not been generated. Does anyone have any exper...

NavyTech by • L1 Bithead
  • 7554 Views
  • 5 replies
  • 0 Likes

Announcing AIOps for NGFW 3.0

Hello everyone! We are delighted to introduce AIOps for NGFW 3.0, which empowers our customers to further enhance the effectiveness of firewall management. This update enables them to optimize their security measures, gain insights into the dynamic relationship between users, applications, and threats across their entire network, and efficient...

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ainfante by • L1 Bithead
  • 9130 Views
  • 3 replies
  • 3 Likes

Resolved! AIOps Management Plane CPU Alerts

I've recently started looking at the AIOps dashboard with the telemetry data submitted by our firewalls. I've seen several alerts in AIOps for 'High Processing Activity'. When you look at the detail of the alert I see a graph that shows an average of 75% or more average management CPU use over the last 7 days. If that were true it would indee...

Unable to activate AIOps 90-days trial

Hi, My customer had requested a 90-days trial license for AIOps from the CSP portal. Once submitted, he received an activation email which upon clicking "Activate", directed him to HUB for activation process. However in the page, the "Select CDL Instance" drop down menu is grayed out. Without the CDL Instance selection, he's unable to proc...

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  • 114 Posts
  • 58 Subscriptions
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