10-17-2023 07:41 AM - edited 10-17-2023 07:48 AM
I have generated BPA reports in the past using the On Demand BPA feature, but today I am getting this error:
Error in processing bpa result, cause :: mismatch bpa metadata file, checkid missing 340
Is anyone else having this problem? Is it an issue with the site or am I missing something?
I generate a Tech Support file, download the file, load it into AIOps but it is failing every time. I even loaded an old Tech file that worked in the past and I received the same error. This leads me to believe it is an issue with the site.
Can anyone test my theory?
Thanks.
10-23-2023 05:34 PM
I was correct in assuming the issue resided on the site. The issue corrected itself by the next day.
10-23-2023 05:34 PM
I was correct in assuming the issue resided on the site. The issue corrected itself by the next day.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
