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Unable to Generate BPA Report

kaymorrison
L2 Linker

‎10-17-2023 07:41 AM - edited ‎10-17-2023 07:48 AM

I have generated BPA reports in the past using the On Demand BPA feature, but today I am getting this error:

Error in processing bpa result, cause :: mismatch bpa metadata file, checkid missing 340

Is anyone else having this problem? Is it an issue with the site or am I missing something?

I generate a Tech Support file, download the file, load it into AIOps but it is failing every time. I even loaded an old Tech file that worked in the past and I received the same error. This leads me to believe it is an issue with the site. 

 

Can anyone test my theory? 

Thanks.

3 people had this problem.
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