AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Discussions

Resolved! Error Access to AIOPS for NGFW Apps

Good Morning,

 

We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago.

Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application

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radiprm by L1 Bithead
  • 4214 Views
  • 8 replies
  • 0 Likes

Resolved! Security alerts section empty

Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing.

 

Other sections seem to be OK and displaying health alerts and data, but this one is empty.

 

On a call a Palo engineer said that

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Feature Missing on AiOPS

Hi All,

 

After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send r

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Resolved! Cannot Launch AIOps for NGFW

Good morning,

 

We activated AIOps for NGFW several weeks ago and began using it.

 

Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."

I am launching this app from the icon at the

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twenzke by L1 Bithead
  • 3054 Views
  • 5 replies
  • 0 Likes

What is AIOps for NGFW?

 

AIOps for NGFW is the industry's first domain-centric AIOps solution that redefines the firewall operational experience by interpreting, predicting, and resolving problems before they become business impacting. 

  • Continuously improve security postur
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jhsiao by L3 Networker
  • 1939 Views
  • 0 replies
  • 1 Likes