Announcing AIOps for NGFW 2.5

Hello everyone!

We’re proud to announce the availability of AIOps for NGFW 2.5 to help our customers improve the operational efficiency of managing firewalls from a health and performance point of view, maximize their security posture and visuali

AIOps missing Activate button

I was trying to use AIOps (free or trial), but I don't have the 'Activate' button shown in the HUB.

AIOps (free) Not showing data. CDL instance shows 'Unvailable'

AIOps debug capture ID -- 35j0QuYOQBKT271tbTUvPg
Cortex Data Lake debug capture ID -- r4Ed7TwJQjSxaICy5rd7nQ

Data not showing in AIOps dashboard after following steps in documentation to onboard devices. This includes adding the AIOps plugin to panora

There is a problem with your entitlements, please contact hub team

I am trying to setup AIOps (free edition) and I'm stuck.  My devices are talking to the cloud becuase I see them in my AIOPs dashboard, but I'm not getting any other kind of data.  In the hub, the only two apps I have are AIOPs and Explore.  When I c

AIops

Hi,

I activated AIops yesterday on one of Firewalls. However, 'AIOps for NGFW' under Manage Apps in the Hub still shows the egg timer. It has been over 24 hours since activating.

FW is running OS 10.2.3 and is a PA-5220.

I was wondering if this

Filtering by device group

We run a multi-tenant panorama and have several unrelated accounts reporting alerts

Could we request a feature to be added for filtering different device groups (currently called "Locations") so that only the selected device groups can be shown?

Frequently encountered problems in Onboarding AIOps

Problems with activating the Free tier of AIOps? In general, it is due to something trivial that has been overlooked. Based on our beta program, these were the top 3 reasons customers usually had issues in standing up an instance of the Free tier of

AIOps Adaption Summary

I was going through the AIOps adaption summary, and it found a few rules that were not logging.  I fixed the rules, but they still show as not logging, and it has been a week or so.  How often should AIOps be updating this information?  I am on the f

Telemetry collection disabled in AIops

One of our FWs (PA-220, 10.1.6) suddenly stopped showing OK on the AIops portal: telemetry collection is disabled, last telemetry update stuck on about 2 weeks ago. On the FW side everything looks OK: telemetry data is successfully sent. I've tried t

Executive Summary shows no License

Hi Team,

In AIOps Executive Summary shows no License in SUBSCRIPTIONS but Panorama and Gateways have licensed.

Is it a bug in AIOps or need to get AIOps Premium licensed?

Regards,
Harpreet Singh