10-20-2022 08:18 AM
Hi,
I activated AIops yesterday on one of Firewalls. However, 'AIOps for NGFW' under Manage Apps in the Hub still shows the egg timer. It has been over 24 hours since activating.
FW is running OS 10.2.3 and is a PA-5220.
I was wondering if this delay was normal? Please advise.
10-20-2022 09:34 AM
Hi @ctilakumara,
Could you please send the following details and screenshots to help you further-
>Screenshot of your manage app page.
>Telemetry page screenshot of the firewall.
>Aiops tenant id.
Please send this information in a private message.
Regards,
Ravi Kumar Singh
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
*Don’t forget to accept the solution provided!*
10-24-2022 04:49 AM
Hi @ctilakumara,
I wanted to follow up with you to know if you still need any assistance on this post.
Regards,
Ravi Kumar Singh
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
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