03-20-2024 04:58 AM
Hi Guys,
All the FW successfully added to the device Associations on Hub portal, but i can not see any FW on-board to AIOPS Portal.
device certificate is valid for all FW if anyone can please suggest for the solutions.
03-22-2024 08:35 AM
Hello @RamanKumarRK
I encountered an issue previously where the device association had a different tenant ID compared to what AIOps was showing. The only resolution I found was to open a case with the support team to address and rectify the issue.
Best regards.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
