AIOPS Free version not reporting all DATA

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AIOPS Free version not reporting all DATA

L0 Member

We have setup AIOPS to test out and successfully onboarded 6 premise firewalls 5450 runnig 10.1.3 PANOS. In the AIOPS app the 6 devices are listed but we only see 9 health warning and no other data. This is now running for 5 days with no real metrics. We set this up with Palo engineering team and they suggested we open a support case. I opened a support case and they referred me to Live Community to get help. If someone has any insight on this please assist - I am attaching a snapshot of the AIOPS dashboard.



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1 REPLY 1

L2 Linker

 

Hello @gogginl,

 

Hope you are doing well!

 

Please share the following screenshots to help you better with your concern-

 

1. Aiops device onboard page.

2. Alerts page.

 

Please generate and attach the metadata file from the AIOps instance.

 

https://docs.paloaltonetworks.com/aiops/aiops-for-ngfw/settings/export-metadata-for-troubleshooting

 

*Kindly share the confidential message in private*
 

Regards,
Nikesh D
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
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