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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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Retrieve AIOps telemetry metrics via API

Anybody knows if this is possible or have code example? We have onprem Panorama managed firewalls sending telemetry data to cloud. In SCM web gui can see these under Insights => NGFW => Status and Monitoring. Now we want to utilize the collected metrics in some automation. For this we would need to retrieve the data somehow via api. ...

Anon1 by • L4 Transporter
  • 27 Views
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Is there any way to import the configuration of brownfield firewall into SCM (simlar to Panorama)

We have many brownifeld firewall in production live network. Customer purchased AIOPs license and wanted to manage all the brownfield firewall from Strata Cloud Manager (SCM). Is it possible to import the existing firewall configurations into SCM and manage it further? Requesting everyone to provide an immediate answer for this scenario.

KumaraDev by • L1 Bithead
  • 18171 Views
  • 18 replies
  • 1 Likes

AIOPS FOR FREE Transitioned to SCM-Essential.

Hi Experts, As i see some documents about AIOPS for free transitioned to SCM-Essential.Previously, I used it for BPA live dashboards and stuff. Now i am not able to see that particular TABS in insights for both prisma access and firewalls in SCM.Do i have to purchase licenses for SCM-PRO for BPA reports? Also, i have 2-3 CSPs, where i have act...

Ankitu by • L0 Member
  • 465 Views
  • 3 replies
  • 0 Likes

Important Notice: Downgrade of Firewalls with Expired AIOps Premium Licenses

🔊 What is happening?If AIOps Premium licenses have expired, the affected firewalls will be downgraded to AIOps Free. Subsequently, if the Tenant Service Group (TSG) has no valid Premium licenses, the AIOps Free instance will be migrated to Strata Cloud Manager Essentials (SCM-Essentials). Once this migration is complete, any empty Premium insta...

Phased Migration of AIOps for NGFW Free to Strata Cloud Manager

Starting March 17, 2025, we will begin migrating AIOps for NGFW Free customers to Strata Cloud Manager through a phased approach over several weeks. (Note: We had to push our original migration date from January 2025, which was the original date on this post) The migration of AIOps for NGFW Free does not impact any licenses you have purchased ...

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AIOPs

Good morning I am trying to see if anyone has come across an issue with AIOPs (Free version) populating Rules that failed check and showing what their remdiation suggestions are by selecting the drop down. But after a few days after the drop down options do not show anything but the tab shows a rule that failed checks. I have tried readding t...

A.Jaco by • L0 Member
  • 1492 Views
  • 0 replies
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Resolved! on-demand BPA error

Hello, I am a partner engineer trying to generate BPA report for customer's NGFW. Customer provided TSF file and i tried the on-demand BPA to upload the TSF file, it successfully uploaded, but after some time (20-30mins) it says failed. error message - Failed to upload TSF file. Please check network connection Note: I don't have any devices in...

AIOPS - How to create reports

We are running the premium version if AIOPs trail. I have two issues. Cortex Datalake showed my firewalls as registered but the file systems show empty. If I go to the reports tab it has a message "Looking to set up a new scheduled report? Go to the dashboard for which you want to receive or share scheduled reports, and set it up there". I have...

Carleton by • L3 Networker
  • 5310 Views
  • 1 replies
  • 0 Likes

Welcome to the AI-Ops for NGFW Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
  • 3689 Views
  • 0 replies
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User permissions needed to active to AIOps for Free

Hi All, what are the user role requirements needed for someone to be able to use AIOps for Free? i have an engineer who has superuser/bpa access on the tenant/csp but they are unable to see the option to run aiops for free. Yet I can.. but I am domain admin which is the only diff between the 2 of us. thansk in adv

PA_nts by • L4 Transporter
  • 8490 Views
  • 2 replies
  • 0 Likes

NFR AiOps won't let me choose SLS

Hi everyone, I purchased pa440 with AiOps for one year and when I am trying to activate it, I don't have options to choose SLS and this is driving me crazy. Did anyone experience it before? the distributor doesn't have a clue and Palo support won't get back to me for days. AIOps for NGFW  

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E.Levy by • L0 Member
  • 7751 Views
  • 1 replies
  • 0 Likes

What populates device_last_connected_source_city

What populates device_last_connected_source_city field in the strata cloud manager , as presented via insights ? On the main dashboard that shows the world map , it shows device locations , are those from client side GPS via the GP agent, or just the locations correlated by the ISP ownership of the presented IP address ? It seems inconsiste...

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