Error after uploading a new tsf on aiops bpa

[cdcirexx]

Hi all,

I suddenly have an error when I uploaded a newer TSF file on the free AIOPS portal, I get this error message when I click on best practices tab.

I have tried to use another browser like Chrome but was the same. Any ideas? Thanks in advanced.

[PavelK]

Hello @cdcirexx 

unfortunately, I am getting the same error. By clicking on "On Demand BPA" tab, there is a for short time displayed an error: "Error Loading On-Demand BPA Reports", then it redirects to https://auth.prod.di.paloaltonetworks.com/di/auth/saml/acs where it gives the error: {"message":"RBAC service error. Response code: 403; message: RBAC: access denied","error_code":3020}. To me this looks like an issue on back end of AIOps.

[cdcirexx]

Thanks Pavel for chiming in, glad to know I'm not alone. Hopefully they will fix it soon.

[mariana_martins]

I'm having the same problem, however, this is happening when I enter the Tab for the BPA in the free AIOPs. I first see this page:

And then my page goes to the same message.

 

[WPhinney]

Anybody have an update on this? It's been broken for awhile.

[PavelK · Accepted solution]

Hello @WPhinney, this looks like resolved now (At least in my case).

[cdcirexx]

It works for me now as well, thanks for fixing👍.