AIOPS device certificate

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AIOPS device certificate

L0 Member

Hi all,


I have my firewall on PAN-OS 10.1.9, correctly installed the device certificate, however under  telemetry it shows that device certificate does not exist.



I have restarted the management server, iotd and icd but no luck. Did any of you encountered the same issue?





L2 Linker

I am having this issue as well. Any luck resolving it @goncalocontente ?

Mine ended up working eventually, it just took a little while to change to 'Valid'. Hope yours worked out too!

Was this resolved? if yes, can i get some steps on how this can be fixed.


Under Device - Setup - telemetry

i have Certificate status : Device Certificate does not exist (view details)

any inputs will be appreciated.

L0 Member

I have same problem on my passive device.

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