Prisma SD-WAN Discussions
Discuss Prisma SD-WAN, Palo Alto Networks cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity.
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Prisma SD-WAN Discussions
Discuss Prisma SD-WAN, Palo Alto Networks cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity.
About Prisma SD-WAN Discussions
Discuss Prisma SD-WAN, Palo Alto Networks cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity.

Discussions

Welcome to the Prisma SD-WAN Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by Community Team Member
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Resolved! Traceroute traversing ION are never visible

When running a traceroute that traverses a Prisma SD-Wan ION; any hop beyond the ION we receive a "request timed out". Is this expected behavior that we cannot fix? We have a number of tools that rely on traceroute for path visualization, and this has been an issue that we have found with the IONs.

Chason by L0 Member
  • 5956 Views
  • 4 replies
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Prisma SD-WAN DHCP option 242

Has anyone configured DHCP Option 242 on Prisma SD-WAN ION? I have a use case due to Avaya phones. I want to validate that I have the fields set correctly for the option to work correctly. The KB articles and documentation has not been much assistance. DHCP Option 242 Value = MCIPADD=x.x.x.x,HTTPSRVR=y.y.y.y

troubleshoot DC router

We have deployed Data Center (DC) routers at two distinct U.S. locations, each configured with multiple VRFs to support various service segments. The issue encountered is that despite no spoke sites being operational yet, the DC routers are already receiving route prefixes on one of the VRF and advertising them toward the LAN segment at DC. ...

M_Pandya by L1 Bithead
  • 1075 Views
  • 3 replies
  • 0 Likes

Setup involving Palo Alto SD-WAN and Cisco FlexConnect APs, understanding the tunnel MTU behaviour

We are currently planning a Cisco FlexConnect wireless AP setup with Palo Alto SD-WAN. as per various reference guides, we observed that when Windows performs certificate-based authentication, it sends large packets with an MTU of 1482 or more. However, the Palo Alto sdwan tunnel size is set to 1432. This raises a concern: when EAP packets are...

Prisma SDWAN ION monitoring

Hi, We have deployed several branches, unfortunately monitoring the branch ION by snmp doesn't seem to work out. Response times of ION's on snmpwalk are high (up to 10sec). We were recommened to use api monitoring instead. I've generated auth keys etc and can querry SCM (api.strata.paloaltonetworks.com......). Unfortunately I cannot find any ...

With App Probes Disabled, ION still sending probes

On both IONs assigned to the site, I have disabled application reachability probes from the device "Basic Info" radio button. Confirmed via CLI probes are still being sent Traffic logs also confirm probes are being sent Is there anything else needed to fully disable the probes from being sent? Also is there anything to help understand th...

Resolved! Validating Branch-to-branch IPv6 Connectivity

So I have a bunch of Starlink services of varying models and configurations and service types, and I'm trying work through some options to get branch-to-branch tunnels working when both sides are behind CGNAT. One such option is using IPv6, as it eliminates any NAT issues. I'm trying to understand how I can validate connectivity between two br...

Resolved! Request for information: Branch SDWAN ION to DC ION MTU

Hello Live community, Our customer is looking for following information:Since a while they are looking to identify the MTU value between a Branch ION and a Datacenter ION.This info cannot be retrieved via CLI or GUI.The MTU between Branch ION and Prisma Access though, is configured by default on 1400, can be found within the GUI and CLI.Nevert...

Software Release Guidance for Prisma SDWan Ion Devices

To any of you using the Cloudgenix Ion devices, do you have any version upgrade recommendations or best practices? Is anyone running 6.x successfully or are most staying with an older supported release like 5.6? End-of-Life Summary - Palo Alto Networks I had all our devices (Ion 3k,7k, 9ks) on 5.6.5-b15 which we didn't have too many problem...

MGreene by L0 Member
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  • 8 replies
  • 2 Likes

Cloudgenix account locked

I am unable to login the cloudgenix portal.Below error for reference Your account is locked for cloudgenix.com access. Please activate paloaltonetworks.com account through email and login through https://sase.paloaltonetworks.com/ portal

Palo alto sdwan dia Saas profile issue

Recently we have enabled SDWAN DIA setup in the firewall without the Panorama, all the routing and link switchover works fine as expected. However we ran into the issue now, we have saas profile probing cisco.com using https when the cisco.com was not reachable via both the ISP the saas profile active monitor went down, since the site was tempor...

Prisma SDWAN Evaluation License

Hi Everyone, i hope you all doing well good well i Palo alto Customer portal Account my Company is partner of Palo alot. I have Evaluation Access i can get all product license but i am not seeing Prisma SDWAN how i can get free Prisma SDWAN License i have ION KVM Base image but it asking Key and ION Key, which i don't know from where i can ...

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MAlam19 by L1 Bithead
  • 1287 Views
  • 1 replies
  • 0 Likes

Welcome to the Prisma SD-WAN Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by Community Team Member
  • 4069 Views
  • 0 replies
  • 0 Likes
  • 125 Posts
  • 48 Subscriptions