Prisma SD-WAN remote session fails to ION 2000

I have an ION 2000 software  5.6.5-b15 that I can not use the remote session in the web portal to access it.

I get this message : 

Palo Alto SD-WAN vs Prisma SD-WAN

Hi could someone explain the difference between these 2 offerings from PA?

SDWAN Dashboard access

I've worked with the Prisma SD-WAN platform in the past, when it was Cloudgenix and since the Palo aquisition.  I have a new customer that has been setup and it appears their dashboard access is different than previous customers and I was wondering i

Unified SASE SD-WAN API: Element Hostname & IP Address?

I wanted to poll the Unified SASE SD-WAN API for the hostname and system IP address for every element in a given tenant, what endpoints might I use?

Prisma SD-WAN Trial Experience

Hello Everyone,

Just wanted to check in regards to Prisma SD-WAN Free Trial offering.

Does this includes actually gives you access to Prisma SD-WAN Controller (Cloud Based Portal) and visibility/management of ION devices ? And what are the limita

Bad Request Error in NAT Binding policy configuration

Has anyone else run into an issue where they are unable to add new prefix bindings to sites in the NAT policy page? When I attempt to add a new one, it returns a 400 Bad Request error. I have a ticket open with PA support, but this is causing major i

lots of lost packets after migrate to Prisma SD-WAN

Hi, (sorry for me English, i'm french)

Prisma SD-WAN Hub Clusters

Where might I find reference documentation on Hub Cluster architecture, similar to what exists for Spoke Clusters?

PAN SD-WAN tunnel netflow

On our firewalls we have deployed we have netflow enabled for all the interfaces. However I am wondering if there is a way to get netflow on the SD-WAN auto-generated tunnels so we can monitor those as well.

Thanks

Cloudgenix SDWAN ion1000 limitation

Cloudgenix SDWAN ion1000 limitation has the following limitation .

1) NAT wont work at times 

2) multiple dot1q in LAN interfaces .

DO anyone faced such issues ?

ION 3000 hardware versions? v2.1 vs v2.2

Hi there,

I have two ION 3000 devices here with different version numbers written on the information label. One of them is labelled v2.1 and one of them is labelled v2.2. I've attached a photo of the information labels showing the different version

upstream NAT supported in aggregate L3 subinterfaces?

Hello community!

When enabling sd-wan in physical interface the upstream NAT box will appear, but when enable sd-wan for a L3 aggregate subinterface, the Upstream NAT option will not appear. Does anyone know if upstream NAT is supported for such su

Palo alto Prisma Site deployment.

We have a site(Spoke) where we have one internet and MPLS circuit terminating on ION 3K. We have set up HA on ion 3k.

This site doesn't have a DIA Internet circuit but a Shared one and gets IP from DHCP.

The problem is when failover happens(bouncin

Internet1 interface not coming up after enabling bypass pair on ION 3000

I have Two ION-3000 in HA. The internet1 interface on first ION3000 is not coming up and there is no light on it. However, the same Internet1 bypass pair through ION-2 where it's working fine.

Need to find out what is wrong with first ION3000 internet