VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 8752 Views
  • 0 replies
  • 4 Likes

Trouble Integrating VT.

I have been using the trial version of XSOAR to learn how to develop playbooks but when I am trying to integrate VirusTotal, I get the following error message:
Verify that the server URL parameter is correct and that you have access to the server from

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MGrover4_1-1709555604982.png
MGrover4 by L0 Member
  • 3301 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive: Virus/Win32.WGeneric.yeksq

File Hash: 44e94be969d812a907cc14e68c43280709b9be555e5c966e820af1eb6f7f48c3

Link to Virustotal report for the file: https://www.virustotal.com/en/file/44e94be969d812a907cc14e68c43280709b9be555e5c966e820af1eb6f7f48c3/analysis/1550490208/

Virustotal verd

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Salde by L0 Member
  • 35243 Views
  • 13 replies
  • 0 Likes

False Positive Detection Problem

Hi

I represent a security software company, and our clients who use our software reported that their software was flagged as malware, but this result is a false positive. Can you please help us?

 

Virus total report: https://www.virustotal.com/gui/fi

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kadiryz by L1 Bithead
  • 15141 Views
  • 4 replies
  • 0 Likes

False positive swll.to

Hi,

Link to Virustotal report for the url: https://www.virustotal.com/gui/url/e86b79a32b0cae3709e55728af3bee319040f5f1b21c7c98cfbb6cf7fde13013/detection

Current VirustTotal Verdict: 1/90

Description: Our domain swll.to has been flagged as a malicious

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Thibaud by L0 Member
  • 9288 Views
  • 2 replies
  • 0 Likes

Resolved! Removal from high-risk due to false positive

Hi,

 

Our website, electask.com, was recently cleared of a false positive by CDRF and now has 0/90 vendors on VirusTotal flagging us as malicious. Can you please reduce our risk level?

 

https://www.virustotal.com/gui/url/8e1462a33ee7402dd3c3168239d3

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Electask by L1 Bithead
  • 19624 Views
  • 12 replies
  • 0 Likes

Virus/Win32.WGeneric.eachsz(597618885)

File Hash : 00fc8a91a23b8a9315c29cc8318e838257039c1c6cfd14411b57aef662231e52
https://www.virustotal.com/gui/search/00fc8a91a23b8a9315c29cc8318e838257039c1c6cfd14411b57aef662231e52
I tried to search of file hash in Virus total but its didnt show any of

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Aryanto by L1 Bithead
  • 8308 Views
  • 6 replies
  • 0 Likes

Counterfeit Positive Accommodation (Generic.ml)?

Hey!

We have actually looked at our item on VirusTotal and see counterfeit positive acknowledgment (Generic.ml). The narrative moreover contains an association with VirusTotal reports. The mystery expression for pack record is "polluted" (without ref

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luckymee by L0 Member
  • 2447 Views
  • 1 replies
  • 0 Likes

Hola VPN False Detection

Subject: Hola VPN False Detection

Date: Fri, 19-May-2023 21:45

From: qa.hola@gmail.com

To: https://live.paloaltonetworks.com/t5/virustotal/bd-p/VirusTotal_Discussions

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over

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HolaVPN by L2 Linker
  • 5637 Views
  • 2 replies
  • 0 Likes

Resolved! False positive (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 440f595efe4b19aa036cf3c739b3ab5b
SHA1: aef8099e6524dbe7ea45ffab000eb1d0e239e80b
SHA256: 80595b8a53b3926c27d241c6462037a7e2490b87908d9970

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kns123 by L2 Linker
  • 5048 Views
  • 2 replies
  • 0 Likes

Auslogics False-Positive Detection

File Hash: <017056651d1d155az381b7z35z12z1gz>

Link to Virustotal report for the file: <link>  

Current VirustTotal Verdict: <Generic.ml>

Description: <

Hello Team! 

Please help us remove a false positive given by Palo Alto Networks to Auslogics Windo

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False positive reported

File Hash: 8570aef72396351e7e526cec0913259329047cec45d440ab5b75c548bce6d1b8

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/8570aef72396351e7e526cec0913259329047cec45d440ab5b75c548bce6d1b8

Current VirustTotal Verdict: Gene

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ranf12 by L0 Member
  • 4482 Views
  • 4 replies
  • 0 Likes

False positive detection (Generic.ml)

File Hash: 26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/7568d971ea4e9662a120ce29b5d90eee9fd38b56852368c1c20f59a287567ef5?nocache=1

Current VirustTotal Ver

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False positive virustotal new

I'm not an antivirus client, send for a new analysis. Thank you.

False positive virustotal:

 

File Hash: cc21b7adf6ad6107d4e54003a24ad443eac3233f90a8481441e98ab6cb014ac8

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/cc

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