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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

False positive : HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. File Hash: <c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264> Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264/details> Current VirustTotal Verdict: <Generic.ml&...

False positive (generic.ml): HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. File Hash: <c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264> Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/c08193adcefec15716fb0c76566e834677563636caf65151d7c9447392d28264...> Current VirustTotal Verdict: <Generic.ml> D...

Gowtham by • L1 Bithead
  • 5584 Views
  • 2 replies
  • 0 Likes

Resolved! Multiple High/Critical Alert Detected via Port 18264 | Possible FP

I would like to seek a verification and clarification regarding a threat detection observed on our Palo Alto firewall, which we believe may be a false positive. During our review of the threat log, we noticed that the detection from below source and destination via port 18264 references several filenames as win.ini, fake.cgi, note.txt, jhjr60x8....

False Positive - MecaNet.exe

FileHash: d80aa6abc728eb367d55509003a9c1c521934a83eb04de0de7f1f3dd3c40c3c3Link to VirusTotal report:https://www.virustotal.com/gui/file/d80aa6abc728eb367d55509003a9c1c521934a83eb04de0de7f1f3dd3c40c3c3VirusTotal Detection: Generic.ml

carlos by • L0 Member
  • 2043 Views
  • 0 replies
  • 0 Likes

VirusTotal - False positive for RTFCompare_03.exe - Generic.ml

Hi there! A false positive has been detected for RTFCompare utility (RTFCompare_03.exe) SHA256: F3577BCC9D9B1D5EA84968BDFF353A9CB6FAB3D669EC842BED7BA4FEFA5E428D VirusTotal link: https://www.virustotal.com/gui/file/f3577bcc9d9b1d5ea84968bdff353a9cb6fab3d669ec842bed7ba4fefa5e428d

pa_kaan by • L0 Member
  • 2304 Views
  • 0 replies
  • 0 Likes

False Positive - MecaNet.exe

FileHash: 03d4ef36469ebd65078df976ab73c9ca5e5ad805934c718b657cb69c7f128e51Link to VirusTotal report:https://www.virustotal.com/gui/file/03d4ef36469ebd65078df976ab73c9ca5e5ad805934c718b657cb69c7f128e51VirusTotal Detection: Generic.ml

carlos by • L0 Member
  • 2326 Views
  • 0 replies
  • 0 Likes

False Positive - Compresso.exe

FileHash: 40492666ce1ec89434b08bafb2db256b1e84887453c593597707a8adcc42e4f8Link to VirusTotal report:https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627VirusTotal Detection: Generic.mlZip password: infected Thank you.

False Positive - ManualUpdate.exe

FileHash: da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627Link to VirusTotal report for the file:https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627Current VirusTotal Verdict: Generic.ml

emma by • L0 Member
  • 2400 Views
  • 0 replies
  • 0 Likes

False Positive - ClientWizard.exe

文件雜湊值：4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08 VirusTotal 報告連結：https://www.virustotal.com/gui/file/4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08 VirusTotal 目前判定結果：Generic.ml

emma by • L0 Member
  • 2360 Views
  • 0 replies
  • 0 Likes

False Positive - Generic.ml

FileHash: b1ef3582cd461327d9a93d210c7d503ece186ce6a86d3105355da45c5a208b62 Link to VirusTotal report for the file:https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6 Current VirusTotal Verdict: Generic.ml

FJet2025 by • L0 Member
  • 2373 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Current VirustTotal Detection: Generic.ml We are software development company, one of our .exe files has been detected as malwa...

sergiors by • L0 Member
  • 2445 Views
  • 0 replies
  • 0 Likes

VirusTotal False Positive (Generic.ml)

File Hash: 7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6 Link to VirusTotal report for the file:https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6 Current VirusTotal Verdict: Generic.ml (False Positive) Description:This file belongs to my macro automation software (“TGMacro”). ...

trksyln by • L0 Member
  • 2285 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Current VirustTotal Detection: Generic.ml We are software development company, one of our .exe files has been detected as malwa...

sergiors by • L0 Member
  • 2054 Views
  • 0 replies
  • 0 Likes

False positive? A mod exe for rpgmaker game

https://www.virustotal.com/gui/file/5e988c3f05004ecbe79a17adc35b2d9ab6924e5b0953b464774ea4454a92ff7b downloaded from GitHub, it’s a mod file / cheat for an rpg maker game, used by a lot of people Is this an actual virus, or a false positive?

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