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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

Resolved! False positive report IVersion.exe

Greetings, File Hash: 836a280f14a10cb552b14de7daa187f3cda12628d5c5cbf9ae7647fb6519bbe4Current VT Verdict: generic.mlDescription: False positive detection in IVersion.exe with Palo Alto definition version 20170320 on VirusTotal. The latest report from VT: https://www.virustotal.com/en/file/836a280f14a10cb552b14de7daa187f3cda12628d5c5cbf9ae7647fb6...

olegas22 by • L1 Bithead
  • 9155 Views
  • 4 replies
  • 0 Likes

Resolved! certified app is flagged by PaloAlto Networks (known signatures) in VT as generic.pup

Here is the link for the program that is flagged by Palo Alto scanner in VT: https://www.virustotal.com/en/file/c2dbbb72b090715e050b496e10efdf799838a0cc91b2a4eeec534dcf44150764/analysis/1489579687/. This is a clean certified application by AppEsteem https://customer.appesteem.com/vendors/DRVHQ. Please review this app and let me know what's the r...

Xiayutu by • L1 Bithead
  • 14062 Views
  • 4 replies
  • 0 Likes

VirusTotal false positive reporting mechanism needs improvement

Greetings, It is my opinion that Palo Alto Networks needs to improve false positive reporting mechanism for 3rd party software vendors. For instance: we monitor our own software releases for false positive detections via VirusTotal. Majority of security vendors working with VirusTotal have simple mechanisms in place to report false positive dete...

olegas22 by • L1 Bithead
  • 9298 Views
  • 2 replies
  • 0 Likes
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