False Positive Removal Request

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L1 Bithead

False Positive Removal Request

Hi,

 

Could you please white-list our software installers as there’re marked as generic.pup on virustotal.com website which should be a false-positive.

 

File Hash: c324f1f4904389346b2666078c120c06a8d97b70be2d9b618a1c29ead6a4ef26

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/c324f1f4904389346b2666078c120c06a8d97b70be2d9b618a1c29ead6a4ef26/anal...

Description: False positive detection in disk-defrag-setup.exe with Palo Alto Networks definition version 20170413 on VirusTotal.

 

File Hash: f5cf22889ad877d37ac226c8c09352cc8401a52eb27a1965cfaa02f93fec53b2

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/f5cf22889ad877d37ac226c8c09352cc8401a52eb27a1965cfaa02f93fec53b2/anal...

Description: False positive detection in duplicate-file-finder-setup.exe with Palo Alto Networks definition version 20170413 on VirusTotal.

 

File Hash: 445757896cdd636f267b812ce436ad63e4fd540d66d7332fbcc04bc7eb4e75ad

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/445757896cdd636f267b812ce436ad63e4fd540d66d7332fbcc04bc7eb4e75ad/anal...

Description: False positive detection in registry-cleaner-setup.exe with Palo Alto Networks definition version 20170413 on VirusTotal.

 

Thanks in advance and have a great day!


Accepted Solutions
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L7 Applicator

These have been reported for internal review.

View solution in original post

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L7 Applicator

These have been resolved and rescanned.

View solution in original post


All Replies
Highlighted
L7 Applicator

These have been reported for internal review.

View solution in original post

Highlighted
L7 Applicator

These have been resolved and rescanned.

View solution in original post

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