False Positive Removal Request

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False Positive Removal Request

L1 Bithead

Hi,

 

Could you please white-list our software installers as there’re marked as generic.pup on virustotal.com website which should be a false-positive.

 

File Hash: c324f1f4904389346b2666078c120c06a8d97b70be2d9b618a1c29ead6a4ef26

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/c324f1f4904389346b2666078c120c06a8d97b70be2d9b618a1c29ead6a4ef26/anal...

Description: False positive detection in disk-defrag-setup.exe with Palo Alto Networks definition version 20170413 on VirusTotal.

 

File Hash: f5cf22889ad877d37ac226c8c09352cc8401a52eb27a1965cfaa02f93fec53b2

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/f5cf22889ad877d37ac226c8c09352cc8401a52eb27a1965cfaa02f93fec53b2/anal...

Description: False positive detection in duplicate-file-finder-setup.exe with Palo Alto Networks definition version 20170413 on VirusTotal.

 

File Hash: 445757896cdd636f267b812ce436ad63e4fd540d66d7332fbcc04bc7eb4e75ad

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/445757896cdd636f267b812ce436ad63e4fd540d66d7332fbcc04bc7eb4e75ad/anal...

Description: False positive detection in registry-cleaner-setup.exe with Palo Alto Networks definition version 20170413 on VirusTotal.

 

Thanks in advance and have a great day!

2 ACCEPTED SOLUTIONS

Accepted Solutions

L7 Applicator

These have been reported for internal review.

View solution in original post

These have been resolved and rescanned.

View solution in original post

2 REPLIES 2

L7 Applicator

These have been reported for internal review.

View solution in original post

These have been resolved and rescanned.

View solution in original post

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