False positive detection "generic.ml"

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L1 Bithead

False positive detection "generic.ml"

Hello.
We have checked our software on VirusTotal and see false positive detections (generic.ml).
File Hash: 3c708afa2e1e50cdfc41f4ad233206969f20fef3
Current VT Verdict: generic.ml
Description: False positive detection in Safebytes_Anti-Malware.exe with Paloalto version 1.0 on VirusTotal.
The latest report from VT: https://www.virustotal.com/file/0e24b9239b1ad3efc62e83d974aa0b76f1233c8365d63a3defaf182a49e888aa/ana...
We think it is a false positive and therefore request that you either remove our program from this categorization or provide us with reasons/evidences of your previous decision.
We are Microsoft Gold Development Partner. We strive to provide innovative, effective, and clean software to all of our users. Nevertheless, if there exists issues or behaviors in our software that resulted in your categorization of our application as malware, let's learn about them and correct the issues as soon as possible.

Regards,
Alex Tihonov
SafeBytes Software Inc


Accepted Solutions
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L7 Applicator

This has been resolved and rescanned.

View solution in original post


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L7 Applicator

This has been submitted for internal review.

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L7 Applicator

This has been resolved and rescanned.

View solution in original post

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