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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13993 Views
  • 0 replies
  • 7 Likes

False Positive - Compresso.exe

FileHash: 40492666ce1ec89434b08bafb2db256b1e84887453c593597707a8adcc42e4f8Link to VirusTotal report:https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627VirusTotal Detection: Generic.mlZip password: infected Thank you.

False Positive - ManualUpdate.exe

FileHash: da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627Link to VirusTotal report for the file:https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627Current VirusTotal Verdict: Generic.ml

emma by • L0 Member
  • 2428 Views
  • 0 replies
  • 0 Likes

False Positive - ClientWizard.exe

文件雜湊值：4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08 VirusTotal 報告連結：https://www.virustotal.com/gui/file/4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08 VirusTotal 目前判定結果：Generic.ml

emma by • L0 Member
  • 2382 Views
  • 0 replies
  • 0 Likes

False Positive - Generic.ml

FileHash: b1ef3582cd461327d9a93d210c7d503ece186ce6a86d3105355da45c5a208b62 Link to VirusTotal report for the file:https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6 Current VirusTotal Verdict: Generic.ml

FJet2025 by • L0 Member
  • 2397 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Current VirustTotal Detection: Generic.ml We are software development company, one of our .exe files has been detected as malwa...

sergiors by • L0 Member
  • 2483 Views
  • 0 replies
  • 0 Likes

VirusTotal False Positive (Generic.ml)

File Hash: 7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6 Link to VirusTotal report for the file:https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6 Current VirusTotal Verdict: Generic.ml (False Positive) Description:This file belongs to my macro automation software (“TGMacro”). ...

trksyln by • L0 Member
  • 2368 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f Current VirustTotal Detection: Generic.ml We are software development company, one of our .exe files has been detected as malwa...

sergiors by • L0 Member
  • 2080 Views
  • 0 replies
  • 0 Likes

False positive? A mod exe for rpgmaker game

https://www.virustotal.com/gui/file/5e988c3f05004ecbe79a17adc35b2d9ab6924e5b0953b464774ea4454a92ff7b downloaded from GitHub, it’s a mod file / cheat for an rpg maker game, used by a lot of people Is this an actual virus, or a false positive?

False Positive Generic.ml

Dear Palo Alto I would like to report a false positive detection where your security solution has flagged the file MyRustServer.exe as Generic.ml 1. File Information File Name: MyRustServer.exe Detection: Generic.ml SHA-256: 00086c1f1a0b121f5343981bbbccde7308290f39a6fe1302bd929674055dbef4 Link: https://www.virustotal.com/gui/file/00086c1f1a...

flooby by • L0 Member
  • 6433 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Detection - password_manager_pro

I am an independent developer and author of the application password_manager_pro. The software has been incorrectly flagged as malicious by your engine on VirusTotal report: https://www.virustotal.com/gui/file/5ad3dcc377acdb0b20ccc9c23724fa889c922afa9422704d33cf4709c78fb198?nocache=1 with the label: Generic.ml This is a false positive. The app...

support by • L1 Bithead
  • 14553 Views
  • 5 replies
  • 0 Likes

Resolved! False positive generic.ml

Hello. SHA256: E36A76DCDBCF600F0279A1EE91F93A9D4CB94BC7ADFC8732B42448C19F246ED2VirusTotal report: https://www.virustotal.com/gui/file/e36a76dcdbcf600f0279a1ee91f93a9d4cb94bc7adfc8732b42448c19f246ed2Verdict: generic.mlDescription: The file is an installer for an application for repair damaged JPEG files. App home page: https://www.jpegmedic.com...

DecAns by • L1 Bithead
  • 11316 Views
  • 3 replies
  • 0 Likes

False positive - Generic.ml

Hello. We noticed that our test agent’s binaries are being detected as "Generic.ml”. We have thoroughly assessed our binaries and can confirm that they are legitimate and secure. These binaries are crucial for our operations and are used solely for our products. All our binaries are signed and verified.We kindly request your assistance in whitel...

freemind by • L0 Member
  • 5722 Views
  • 1 replies
  • 0 Likes

Resolved! False positive Generic.ml

Hello. My tool is being flagged as Generic.ml https://www.virustotal.com/gui/file/b1a91a9b38eaf7d8ca5634607f78756142b54b2ae752409005eb28b3b7c60e30 The tool is an application for repair damaged JPEG files. The tool is protected by VMProtect. Home page: jpegmedic.com/tools/jpegmedic/ Direct link to exe: jpegmedic.com/bin/JpegMedic.exe ...

DecAns by • L1 Bithead
  • 10496 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive: HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. Please resolve this. File Hash: <57385599155a53e0c6c504eb5d3f09160005e7c2159ad1d144169d305272245c> Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/57385599155a53e0c6c504eb5d3f09160005e7c2159ad1d144169d305272245c/details> Current VirustTotal Ver...

Resolved! False positive Generic.ml

Hello. My tool is being flagged as Generic.ml https://www.virustotal.com/gui/file/670b8d24c9ce30c24a74864140c5d91d9aa35713c4079594c909726d38057e49 The tool is an application for partial recovery of JPEG files encrypted by the STOP/DJVU ransomware. The tool is protected by VMProtect. Home page: jpegmedic.com/tools/jpegmedic-arwe/ Direct ...

DecAns by • L1 Bithead
  • 6062 Views
  • 3 replies
  • 0 Likes
  • 799 Posts
  • 67 Subscriptions
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