VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 5671 Views
  • 0 replies
  • 4 Likes

Virus/Win32.WGeneric.clqdkh

Alert name: Virus/Win32.WGeneric.clqdkh

Hash:(sha256): 354ef16a451f716c8cb3b47ced9878d8962088c143dfa2cf01f4f2ddfc70c097

 

I've checked the hash file for the the alert name through the https://threatvault.paloaltonetworks.com/ and I got the hash on it.

Af

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EJaspe by L1 Bithead
  • 357 Views
  • 1 replies
  • 0 Likes

VirusTotal False Positive Decision Change Request

This discussion is here to allow people who are not customers of Palo Alto Organizations to make a false request to change the positive decision for Palo Alto Organizations' decision on VirusTotal. (eg malware or malicious decision for a clearly harm

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hazabi by L0 Member
  • 294 Views
  • 0 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hi,

Our partner's file is falsely detected by PaloAlto as Generic.ml, which is the only AV detection on the file so clearly its a false positive.

Please remove the detection ASAP.

Link to  VT: https://www.virustotal.com/gui/file/20d83ea8e5af8fe3d91e4501

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Kereng by L0 Member
  • 472 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hi,

Our partner's file is falsely detected by PaloAlto as Generic.ml, which is the only AV detection on the file so clearly its a false positive.

Please remove the detection ASAP.

Link to  VT: https://www.virustotal.com/gui/file/20d83ea8e5af8fe3d91e4501

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Kereng by L0 Member
  • 400 Views
  • 1 replies
  • 0 Likes

False positive

VT: https://www.virustotal.com/gui/file/171004b516f14ab535d6a6bec65df655a7b99db05b43c4549aabb6120673ab24?nocache=1

i3ladik by L0 Member
  • 803 Views
  • 2 replies
  • 0 Likes

Resolved! False positive in 2022 update

Dear respected Antivirus company,
Hi, I updated the app on 13/February/2021 to fix a bug and add translation per users' request.
Your detection engine is flagging my app as detected.
My website is https://medlexo.ml/

 

 32bit: https://www.virustotal.com/g

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ericsia by L1 Bithead
  • 1536 Views
  • 6 replies
  • 0 Likes

Resolved! False Positive (Generic.ml)

Hi again
Dear paloalto Team , Our Team name is SORDUM (Sordum.org) which code free software , recently we have realized that two of our freeware have False positive on Virus total report here are the links:

 

File Hash:  15fccf8c018bbbed14664d5a5528cdf0

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Generic.ml

File Hash:

4e797c82349015733a0c336d790f0f3759250bdcea84e2a8b2419459eaeb8b50

Link to Virustotal report for the file:

https://www.virustotal.com/gui/file/4e797c82349015733a0c336d790f0f3759250bdcea84e2a8b2419459eaeb8b50?nocache=1

Current VirustTotal Verdict

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beniam by L2 Linker
  • 614 Views
  • 2 replies
  • 0 Likes

VirusTotal.com reports Generic.ml

File Hash: 3aa4aa0bc6bc296cc48e8e570565c7f56f1e0165f507ee03243db877b53dd3a5

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3aa4aa0bc6bc296cc48e8e570565c7f56f1e0165f507ee03243db877b53dd3a5

Current VirusTotal Verdict: Generi

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DataLife by L0 Member
  • 374 Views
  • 0 replies
  • 0 Likes

VirusTotal False Positive (Generic.ml)

File Hash: 57285430fcd2978a9eff203db2834fd23a9ad2b19efd2c7ff59e556d17f14ae9

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/57285430fcd2978a9eff203db2834fd23a9ad2b19efd2c7ff59e556d17f14ae9

Current VirustTotal Verdict: Generi

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False Positive Report

Dear Palo Alto Networks.

 

File Hash: 9b6137d3a6132ed0ea37437892fa91de5b955665b0d84b803380fbc6c6bc549f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9b6137d3a6132ed0ea37437892fa91de5b955665b0d84b803380fbc6c6bc549f?nocache=1

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False Positive detection (Generic.ml)

Dear Palo Alto Team,

 

I would like to report false positive detections by Palo Alto Networks as Generic.ml:

 

MD5: a65b5d5c359a78d3f326a02e7d57c857

SHA1: 547eae62c61bcc5ce9ea678ad469524ecc6ed936

SHA256: 94433ccb27137badde6f01819b9a2ff4e323821b7d72183b6b6a

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False Positive Submission (Generic.ml) - SecurityCheck

Hi,

Please help us remove a false positive, given to "SecurityCheck", version 1.4.

The program is clean and doesn't contain any unwanted behavior.

File Hash: 723E906E7CE7CB466B12DFECF2639DDAF204434C4C40AE4E376546512600F996

Link to Virustotal report for t

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False Positive Report

Dear Palo Alto Team,

 

I would like to report false positive detection by Palo Alto Networks as Generic.ml.

 

Filename:              adrsetup.exe

MD5:                      be839391970726b69676f4e5c152db0f

SHA1:                     da814416ce17a72e40961e63f

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Resolved! Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 07-Jan-2022 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please check it out

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HolaVPN by L1 Bithead
  • 1113 Views
  • 1 replies
  • 1 Likes
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