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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9721 Views
  • 0 replies
  • 5 Likes

Resolved! False Positive

File Hash:ca38a0493182414a3a1a5233fd4e07435247934e46cfae433defcd4a5fda8a3c

 

Link to Virustotal report for the file:

Link

 

Current VirustTotal Verdict:

Generic.ml

 

Description:
Good afternoon!

 

This .exe file connects to and uses only the wproxy.me

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Resolved! How to report false positive on Virustotal.com?

Hello,

 

File Hash: c31341b8ed142e4fe4d8ead6ef773b99394fb8efd5bfae6af763c592bf460017
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c31341b8ed142e4fe4d8ead6ef773b99394fb8efd5bfae6af763c592bf460017/detection
Current VirustTo

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False Positive

File Hash:db981ee28230f208f5f00bb08414d4effda0c67e72228d7551eb7ff06d82319e

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/db981ee28230f208f5f00bb08414d4effda0c67e72228d7551eb7ff06d82319e/detection

Current VirustTotal Verd

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Fasle Positive "Fast!" (Generic.ml)

Hi Palo Alto Networks team,

 
Please be advised that we just released an updated versions of Fast! (2.341 and 2.339) and we noticed that your detection engine momentarily classified it as Generic.ml. Can you please advise what triggers such detection
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False Positive

File Hash: a114482f1539c8bc2f3c3fc837af6564838143628397f5868d4f6dea146fff10

Link: https://www.virustotal.com/gui/file/a114482f1539c8bc2f3c3fc837af6564838143628397f5868d4f6dea146fff10

Current VirustTotal Verdict: 1/61

Description: Barcode400v4.0m1 IBM

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amktla by • L0 Member
  • 3393 Views
  • 1 replies
  • 0 Likes

Trouble Integrating VT.

I have been using the trial version of XSOAR to learn how to develop playbooks but when I am trying to integrate VirusTotal, I get the following error message:
Verify that the server URL parameter is correct and that you have access to the server from

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MGrover4_1-1709555604982.png
MGrover4 by • L0 Member
  • 3457 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive: Virus/Win32.WGeneric.yeksq

File Hash: 44e94be969d812a907cc14e68c43280709b9be555e5c966e820af1eb6f7f48c3

Link to Virustotal report for the file: https://www.virustotal.com/en/file/44e94be969d812a907cc14e68c43280709b9be555e5c966e820af1eb6f7f48c3/analysis/1550490208/

Virustotal verd

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Salde by • L0 Member
  • 39257 Views
  • 13 replies
  • 0 Likes

False Positive Detection Problem

Hi

I represent a security software company, and our clients who use our software reported that their software was flagged as malware, but this result is a false positive. Can you please help us?

 

Virus total report: https://www.virustotal.com/gui/fi

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kadiryz by • L1 Bithead
  • 15470 Views
  • 4 replies
  • 0 Likes

False positive swll.to

Hi,

Link to Virustotal report for the url: https://www.virustotal.com/gui/url/e86b79a32b0cae3709e55728af3bee319040f5f1b21c7c98cfbb6cf7fde13013/detection

Current VirustTotal Verdict: 1/90

Description: Our domain swll.to has been flagged as a malicious

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Thibaud by • L0 Member
  • 9536 Views
  • 2 replies
  • 0 Likes

Resolved! Removal from high-risk due to false positive

Hi,

 

Our website, electask.com, was recently cleared of a false positive by CDRF and now has 0/90 vendors on VirusTotal flagging us as malicious. Can you please reduce our risk level?

 

https://www.virustotal.com/gui/url/8e1462a33ee7402dd3c3168239d3

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Electask by • L1 Bithead
  • 20860 Views
  • 12 replies
  • 0 Likes

Virus/Win32.WGeneric.eachsz(597618885)

File Hash : 00fc8a91a23b8a9315c29cc8318e838257039c1c6cfd14411b57aef662231e52
https://www.virustotal.com/gui/search/00fc8a91a23b8a9315c29cc8318e838257039c1c6cfd14411b57aef662231e52
I tried to search of file hash in Virus total but its didnt show any of

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Aryanto by • L1 Bithead
  • 8764 Views
  • 6 replies
  • 0 Likes

Counterfeit Positive Accommodation (Generic.ml)?

Hey!

We have actually looked at our item on VirusTotal and see counterfeit positive acknowledgment (Generic.ml). The narrative moreover contains an association with VirusTotal reports. The mystery expression for pack record is "polluted" (without ref

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luckymee by • L0 Member
  • 2636 Views
  • 1 replies
  • 0 Likes

Hola VPN False Detection

Subject: Hola VPN False Detection

Date: Fri, 19-May-2023 21:45

From: qa.hola@gmail.com

To: https://live.paloaltonetworks.com/t5/virustotal/bd-p/VirusTotal_Discussions

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over

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HolaVPN by • L2 Linker
  • 5936 Views
  • 2 replies
  • 0 Likes

Resolved! False positive (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 440f595efe4b19aa036cf3c739b3ab5b
SHA1: aef8099e6524dbe7ea45ffab000eb1d0e239e80b
SHA256: 80595b8a53b3926c27d241c6462037a7e2490b87908d9970

...

kns123 by • L2 Linker
  • 5448 Views
  • 2 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions
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