VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 13493 Views
  • 0 replies
  • 7 Likes

False postive on https://app.wavecnct.com/

Hi there, we are not Palo Alto Networks customers but some of our customers are and they are getting false positives on our domain https://app.wavecnct.com/. When checking with https://urlfiltering.paloaltonetworks.com/query/ , I see that we are cate

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Resolved! False Positive

A false positive has been detected for RemotePC.exe. Please resolve this.

 

File Hash: <929803af7c4690cb6b282a05e503698ac5ea3fede9562eaa3ef5e11d17b4c264>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/929803af7c4690cb6b2

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HelpDesk Viewer: False Positive

False positive has been detected for the HelpDeskViewer.exe. Please review.

 

File Hash: <276d5242719b7f8230bc1e6fba1cc5a49deee02506f7e52520a8f03748d5a1fd>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/276d5242719b7f823

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Resolved! FP Canva setup

File hash: 1948a17151b399e47fbe297a69447a258484369f16dba80f3c6ce5fdab203228

 

Current VirustTotal Verdict: Generic.ml

 

Description: The setup file for Canva is again detected as Generic.ml.

 

Resolved! Report false positive

File hash: e789cb6279d7ecaf609eab9446df92f138b2e5d7d2d31f3362748bec8288e0df

 

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e789cb6279d7ecaf609eab9446df92f138b2e5d7d2d31f3362748bec8288e0df

 

Current VirustTotal Verdict

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woeruw by L1 Bithead
  • 4424 Views
  • 5 replies
  • 0 Likes

Resolved! Submit false positive

File hash: ba56598da0770fe88ef3d0b7b4769e612b9bb10bb1d94eb6153922628fb96295

Link to Virustotal: https://www.virustotal.com/gui/file/ba56598da0770fe88ef3d0b7b4769e612b9bb10bb1d94eb6153922628fb96295/details

Current VirustTotal Verdict: Generic....

woeruw by L1 Bithead
  • 3573 Views
  • 3 replies
  • 0 Likes

FP

File Hash: 454122b50452e43b36f55029e0205d72ac339e2bc04683725a70f2edd5e4ecd1

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/454122b50452e43b36f55029e0205d72ac339e2bc04683725a70f2edd5e4ecd1

Current VirustTotal Verdict:

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beniam by L2 Linker
  • 927 Views
  • 0 replies
  • 0 Likes

Hone.gg - Request for Review and Removal of False Virus Detection

Palo Alto Networks detects our uninstallation as a 'Generic.ml'. if you need any more information, let us know. The detected file is attached as well as the VirusTotal screenshot.

 

SHA-256: 0b2823edc3603506d6c52eb350544bb6071a91538cda1463cc3a7f346a1
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rob by L0 Member
  • 2716 Views
  • 2 replies
  • 0 Likes

FP

File Hash: 8fa57eb31776f6348fb97e776d3724edc5c4f61b78b7d8fe7873c43ee47e420d

Link to Virustotal report for the file:https://www.virustotal.com/gui/file/8fa57eb31776f6348fb97e776d3724edc5c4f61b78b7d8fe7873c43ee47e420d

Current VirustTotal Verdict: Gen

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beniam by L2 Linker
  • 1908 Views
  • 2 replies
  • 0 Likes

re: false positive on virus total

I have a videogame I've developed coming up positive on virustotal from you. The offending exe is a simple game runner. Infection indicated is Generic.ml. Escape From Briarwood Hospital.exe and the batch code it was compiled from is attached.

infecti

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VirusTotal F/P

Good morning,

 

Getting F/P

SHA-256: 05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69e
URL: https://www.virustotal.com/gui/file/05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69e
VERDICT: hacktool
DESCRIPTION: UVNC Single Cli

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False positive detection (Generic.ml) - Sunshine

Hello team,

The popular Sunshine application is detected by your antivirus as Generic.ml. This is a false alarm. Please fix this ASAP.

 

Fake alert download link:

https://github.com/LizardByte/Sunshine/releases/download/v0.23.1/sunshine-windows-insta

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JebPaAl by L0 Member
  • 4533 Views
  • 4 replies
  • 0 Likes
  • 781 Posts
  • 67 Subscriptions
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