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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9231 Views
  • 0 replies
  • 5 Likes

False positive detection (Generic.ml)

File Hash: 26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111

Link to Virustotal report for the file:https://www.virustotal.com/gui/file/26eafe88472e5fef31a60f0c943742e97309d618d11e046eed3e52717cd39111?nocache=1

Current VirustTotal Verd

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VirusTotal flase positive incorrect detection

 

Please whitelist our internal tool software.

 

Name: madbas.exe

 

Detection name: generic.ml

 

SHA256:  cc526c14bbacc1fb9f4dcb10ef837a606a231cb9a437cb32a71ea1007a9e620b

 

VirusTotal link:

https://www.virustotal.com/gui/file/cc526c14bbacc1fb9f4dcb

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mike1313 by • L0 Member
  • 1191 Views
  • 1 replies
  • 0 Likes

Generic.ml

 

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: 9c0850790ca9afb7c5659f633caaebf777eb8bb29f5346901da962d871205422

 

VirusTotal link:

https://www.virustotal.com/gui/file/9c0850790ca9afb7c5659f633caaebf
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beniam by • L2 Linker
  • 1446 Views
  • 3 replies
  • 0 Likes

Resolved! False positive virustotal

False positive virustotal:

 

File Hash: 2c4d8b48344ae221e349e525ac16eb364ffb5ab8deae80c7caa28dd5967cabdb

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/2c4d8b48344ae221e349e525ac16eb364ffb5ab8deae80c7caa28dd5967cabdb

Cur

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Virustotal False positive:

Please investigate and whitelist the product: CCBoot Cloud

Official website: https://www.ccboot.com/

Detection name: Generic.ml

The sample is in a password protected zip file

The password for the attachment is infected

 

Resolved! Medlexo False positive in v9.7 update

Dear PaloAlto,
I updated the app on 31/Jan for fixing converting gif to mp4 bug
Your detection engine is flagging my app as detected.
My website is https://medlexo.is-an.app/

 

32bit: https://www.virustotal.com/gui/file/88a6121ac43af9a64f99d22ee37ad8f02

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ericsia by • L2 Linker
  • 2944 Views
  • 4 replies
  • 0 Likes

VirusTotal False Positive

The sample is in a password protected zip file

The password for the attachment is infected

Please investigate and whitelist the product “CCBootCloud”.

Official website: “https://www.ccboot.com/”

https://www.virustotal.com/gui/file/26eafe88472e5fef31a

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Resolved! VirusTotal False Positive: ccml.io domain

Hi there - 

 

Content Camel (https://www.contentcamel.io/) is a b2b provider of marketing and sales software. We manage the ccml.io domain for our customers for use in b2b communication with their end users and customers. The short domain is designed

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Adobe Reader DC install being treated as a virus

Hi

 

We have recently increased the level of security for wildfire and since then the firewall is blocking the installer for Adobe Reader DC and saying it has a virus Win32.WGeneric.lsaqu on it.

 

This is happening on different machines and we when we tr

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VirusTotal Verdict Confirmation

The following signature has been flagged for us recently by WildFire. Could someone please confirm if this is a legitimate threat or false positive?

 

Name: Virus/Win32.WGeneric.dugvfd

Unique Threat ID: 554886710

Create Time: 2022-10-26 18:25:06 (UTC

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VirusTotal Verdict Change Request for False Positive

File Hash: 1bf278fe71e67145171bf9d6b44dcb4e76ec675adda15d923f8f2fba5120fad2

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <Undetected, not in database>

Description: <Purple Knight is an Active Directory and Azure AD secu

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Resolved! False positive report

Hello,

 

https://www.ampyazilim.com.tr

 

Our site www.ampyazilim.com.tr on virustotal.com the autoshun engine (now closed, there is no such engine at the current state) is marked as Malicious, therefore It is also labeled as high risk on https://urlf

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frkgns by • L0 Member
  • 3874 Views
  • 2 replies
  • 0 Likes

Resolved! VirusTotal Verdict Change Request for False Positive

File Hash: 374a44b99c54c95314e75f19289bc94af2647bdce37dbf868c32261441b7a750

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <Generic.ml>

Description: <airRohr-firmware-flasher-0.3.1-Windows_32bit.exe>

 

File Hash: 517558b2

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False Positive Virustotal

File Hash: FEEF14A4977D2A91E18D82DF42FD2429FBA73679D29A2CE0A593E80F360B4F54

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/feef14a4977d2a91e18d82df42fd2429fba73679d29a2ce0a593e80f360b4f54

Current VirustTotal Verdict: 19/7

...

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