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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

Resolved! Report false positive

File hash: e789cb6279d7ecaf609eab9446df92f138b2e5d7d2d31f3362748bec8288e0df Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e789cb6279d7ecaf609eab9446df92f138b2e5d7d2d31f3362748bec8288e0df Current VirustTotal Verdict: Generic.ml Description: This file is a component file of the text-to-speech software Panpret...

woeruw by • L2 Linker
  • 4754 Views
  • 5 replies
  • 0 Likes

Resolved! Submit false positive

File hash: ba56598da0770fe88ef3d0b7b4769e612b9bb10bb1d94eb6153922628fb96295 Link to Virustotal: https://www.virustotal.com/gui/file/ba56598da0770fe88ef3d0b7b4769e612b9bb10bb1d94eb6153922628fb96295/details Current VirustTotal Verdict: Generic.ml Description: This 32 bit file is a component file of the text-to-speech software Panpreter...

woeruw by • L2 Linker
  • 3801 Views
  • 3 replies
  • 0 Likes

Experiencing Performance Issues After Installing live.paloaltonetwork on Windows

After installing paloaltonetworks on my Windows system, I've noticed significant performance issues. My machine has become sluggish, with slow browsing speeds and occasional delays in the user interface. Despite disabling some features, like the firewall and other security measures, the issues still persist. This has also affected my client’s we...

FP

File Hash: 454122b50452e43b36f55029e0205d72ac339e2bc04683725a70f2edd5e4ecd1 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/454122b50452e43b36f55029e0205d72ac339e2bc04683725a70f2edd5e4ecd1 Current VirustTotal Verdict: Generic.ml Description: False Positive of AirMyPC software

beniam by • L2 Linker
  • 997 Views
  • 0 replies
  • 0 Likes

Hone.gg - Request for Review and Removal of False Virus Detection

Palo Alto Networks detects our uninstallation as a 'Generic.ml'. if you need any more information, let us know. The detected file is attached as well as the VirusTotal screenshot. SHA-256: 0b2823edc3603506d6c52eb350544bb6071a91538cda1463cc3a7f346a1680eb

rob by • L0 Member
  • 3081 Views
  • 2 replies
  • 0 Likes

FP

File Hash: 8fa57eb31776f6348fb97e776d3724edc5c4f61b78b7d8fe7873c43ee47e420d Link to Virustotal report for the file:https://www.virustotal.com/gui/file/8fa57eb31776f6348fb97e776d3724edc5c4f61b78b7d8fe7873c43ee47e420d Current VirustTotal Verdict: Generic.ml Description: False Positive of AirMyPC software

beniam by • L2 Linker
  • 2049 Views
  • 2 replies
  • 0 Likes

re: false positive on virus total

I have a videogame I've developed coming up positive on virustotal from you. The offending exe is a simple game runner. Infection indicated is Generic.ml. Escape From Briarwood Hospital.exe and the batch code it was compiled from is attached. infection reported: Generic.ml virustotal report: https://www.virustotal.com/gui/file/42ee92ee7bbba055c3...

VirusTotal F/P

Good morning, Getting F/PSHA-256: 05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69eURL: https://www.virustotal.com/gui/file/05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69eVERDICT: hacktoolDESCRIPTION: UVNC Single ClickThank's

False positive detection (Generic.ml) - Sunshine

Hello team, The popular Sunshine application is detected by your antivirus as Generic.ml. This is a false alarm. Please fix this ASAP. Fake alert download link: https://github.com/LizardByte/Sunshine/releases/download/v0.23.1/sunshine-windows-installer.exe Project page: https://github.com/LizardByte/Sunshine Result on virustotal: https://www.v...

JebPaAl by • L0 Member
  • 5307 Views
  • 4 replies
  • 0 Likes

Virus Total False Positive Freewave.Update.exe

File Hash: 5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af/detection/f-5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af-1663224148 Current VirustTotal Verdict: 2/70 securit...

jmoretz by • L0 Member
  • 2769 Views
  • 1 replies
  • 0 Likes

Virus Total False Positive (Please Check.)

File Hash: D1586199CE4DBB209003B3235A34F5BAE343BB8787675443F37890B8727B1E90 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d1586199ce4dbb209003b3235a34f5bae343bb8787675443f37890b8727b1e90?nocache=1 Current VirustTotal Verdict: 0/61 Description: calendar.vbs file for application. (Site that uses Palo is flagging &...

SksGyyyy by • L0 Member
  • 3980 Views
  • 2 replies
  • 0 Likes

FP

File Hash: de54331aa3385a46858bde412a45af8873c84c6789b12eba7a9ea049371b09fc Link to Virustotal report for the file: https://www.virustotal.com/gui/file/de54331aa3385a46858bde412a45af8873c84c6789b12eba7a9ea049371b09fc?nocache=1 Current VirustTotal Verdict: Generic.ml Description: False Positive of AirMyPC software

beniam by • L2 Linker
  • 3058 Views
  • 1 replies
  • 0 Likes

Resolved! False Positiv with Adobe "agshelper.exe or AGSService.exe" (Win32.WGeneric.ejwktt)

Hi Community, We have many reports of a virus from the 2 Adobe files for a week now. According to me, however, this is a false positive. These files are legitimate from Adobe and are used for the license check. The following signatures are used here:- Virus/Win32.WGeneric.ejwktt -> 662126236- Virus/Win32.WGeneric.ejvkip -> 660946525 Ha...

Resolved! Reporting False Positive from VirusTotal

Dear Sir/Madam, We would like to report a false positive in your virus scanner software, which is reported on this page on VirusTotal. The false positive in question is a small executable called CheckDotNetVersion.exe that we use during installation of our products. This executable attempts to find an existing .NET installation on the system, ...

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