VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6767 Views
  • 0 replies
  • 4 Likes

False Positive (Generic.ml)

Dear paloalto Team , Our Team name is SORDUM (Sordum.net) , recently we have realized that two of our freeware have False positive on Virus total report here are the links :

 

File Hash: 9fa8cc4cc198da3b67b88427b8fec0f4155912efe9f4261a58b9f3421431d6c

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Resolved! False positive detection (Generic.ml)

Hi All,

 
I am writing on behalf of Idrive Software Inc, to intimate about the false positive warning displayed in VirusTotal Website with PaloAltoNetwork for our Remote Access Software. Since our Application is having all the security validations an
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generic.ml - pcapp.store

Dear Paloalto Folks,

 

Virustotal shows that you have marked our app store nsis based mini installer as 'generic.ml'

 

https://www.virustotal.com/gui/file/31cccd7f8e7db26c12f522c0f1519ffa459fdd0120e4911c03fb2fcf2432ca00

 

Would appreciate removing th

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zakdec by L0 Member
  • 657 Views
  • 2 replies
  • 0 Likes

VirusTotal False Positive - SoD.exe and Stanalone.msi

File Hash: 8eca5d7c3658ede73e0b0aba722578f9294eb4b5aa8d9093c0ecee726d83c5a2

Description: Sod.exe release version 2022.2 HF1

 

File Hash:5dce92b27bcd75a7cef1b8b5d909ab087bc88e3141b7d5ce26ed7bb0308916a0

Description: Sod.exe release version 2022.2 HF1

noorda by L0 Member
  • 659 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

File Hash: 4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083

Current VirustTotal Verdict: beni

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WtrN06 by L1 Bithead
  • 745 Views
  • 3 replies
  • 0 Likes