VirusTotal
cancel
Showing results for 
Search instead for 
Did you mean: 
VirusTotal
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by L2 Linker
  • 4871 Views
  • 0 replies
  • 4 Likes

Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 30-Aug-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

...

HolaVPN by L1 Bithead
  • 1536 Views
  • 4 replies
  • 0 Likes

False positive (Generic.ml) - PLEASE HELP

Hey Palo Alto Team! A file used by our WaveBrowser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary ch

...

False positive (Generic.ml)

Hello!

I checked my software on VirusTotal and see false positive detection (generic.ml).
Please check the 7zip file with a sample: https://disk.yandex.com/d/ivTSdOpDuJhX3A

the file password is "infected".

Thank you!

whitelist application

Detection name: generic.ml

 

SHA256: c2ef02bcf32a25e0295f25b3364528c28526430b1316914964b4adc64efc2af1

 

VirusTotal link:

https://www.virustotal.com/gui/file/c2ef02bcf32a25e0295f25b3364528c28526430b1316914964b4adc64efc2af1/detection

 

Current virus total ver

...

generic.ml

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: bb147976079286142864c873137452877ce848ed665705d309a068cff2d12c60

 

VirusTotal link:

https://www.virustotal.com/gui/file/bb147976079286142864c873137452877ce848ed665705d309a068cff2d12c60/detection

 

Tha

...

beniam by L2 Linker
  • 651 Views
  • 2 replies
  • 0 Likes

False positive detection (Generic.ml)

Files Hash: 1e1df42d2adbaf0ee24bc02618b58790df88251b66aabbc670214b804c7f6d31
Link to Virustotal report for the files:  https://www.virustotal.com/gui/file/1e1df42d2adbaf0ee24bc02618b58790df88251b66aabbc670214b804c7f6d31/detection
Current VirustTotal Ve

...

HolaVPN by L1 Bithead
  • 1076 Views
  • 3 replies
  • 0 Likes

Resolved! False positive on Virustotal (generic.ml)

Hi Support,

Our application is being flagged as malware by Cortex. Please can we arrange to have it whitelisted?

Hash of file

MD5: 98f5f9ac7ed43119eac4076abdd0d81e

SHA1: 91bf87b943e42845cdc8bcb73aa3b7b3dcb20c7c

SHA256:  ca8f1bd62989d17734ce4c6c876f4e76a0f

...

Resolved! False Positive - Generic.ml (Please help!)

Hey Paolalto Team! A file used by our WaveBrowser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary cha

...

False‑Positives ¦ VirusTotal ¦ Urgent!

Hi, 

 

We are a medium-sized consumer software publisher .

We're using the VirusTotal Monitor service (you should know what and for what it is) and now we'd like to report the following "generic.ml" false-positives by your VT engine :

 

https://www.virust

...

aliXon by L0 Member
  • 467 Views
  • 0 replies
  • 0 Likes

False Positive on Virustotal

SHA256: b4990c3c5ac69ff5cff32f680fdf2ded726f75f0e87d15f1b472a085fcf49770

 
Link to File on Virus Total:
https://www.virustotal.com/ 
 
Verdict: 2/69; Palo Alto Networks: generic.ml
 
Description: This is a firmware update tool for Windows for one of our USB
...

VLI_USB by L1 Bithead
  • 714 Views
  • 2 replies
  • 0 Likes

Bogus Positive Submission (Generic.ml)?

Hi!

We have checked our product on VirusTotal and see bogus positive recognition (Generic.ml). The chronicle additionally contains a connection to VirusTotal reports. The secret phrase for compress record is "tainted" (without cites). 

Much obliged to

...

kabirtoo by L0 Member
  • 815 Views
  • 2 replies
  • 0 Likes

Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 05-Aug-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

...

HolaVPN by L1 Bithead
  • 538 Views
  • 0 replies
  • 0 Likes

Generic.ml flag on installer 32-bit 1.1.2.8

Hey Paolalto Team! A file used by our WaveBrowser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary cha

...

False Positive (Generic.Ml)

File sha-256 hash: 33a5bb0753cb2476aeb03e6331b4d60a0cedff26c6aa938a49b4da6053d6fe33

virustotal link: https://www.virustotal.com/gui/file/33a5bb0753cb2476aeb03e6331b4d60a0cedff26c6aa938a49b4da6053d6fe33/summary

lacchari by L0 Member
  • 394 Views
  • 0 replies
  • 0 Likes
Top Solution Authors
Top Liked Authors