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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13802 Views
  • 0 replies
  • 7 Likes

Hone.gg - Request for Review and Removal of False Virus Detection

Palo Alto Networks detects our uninstallation as a 'Generic.ml'. if you need any more information, let us know. The detected file is attached as well as the VirusTotal screenshot. SHA-256: 0b2823edc3603506d6c52eb350544bb6071a91538cda1463cc3a7f346a1680eb

rob by • L0 Member
  • 3010 Views
  • 2 replies
  • 0 Likes

FP

File Hash: 8fa57eb31776f6348fb97e776d3724edc5c4f61b78b7d8fe7873c43ee47e420d Link to Virustotal report for the file:https://www.virustotal.com/gui/file/8fa57eb31776f6348fb97e776d3724edc5c4f61b78b7d8fe7873c43ee47e420d Current VirustTotal Verdict: Generic.ml Description: False Positive of AirMyPC software

beniam by • L2 Linker
  • 2017 Views
  • 2 replies
  • 0 Likes

re: false positive on virus total

I have a videogame I've developed coming up positive on virustotal from you. The offending exe is a simple game runner. Infection indicated is Generic.ml. Escape From Briarwood Hospital.exe and the batch code it was compiled from is attached. infection reported: Generic.ml virustotal report: https://www.virustotal.com/gui/file/42ee92ee7bbba055c3...

VirusTotal F/P

Good morning, Getting F/PSHA-256: 05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69eURL: https://www.virustotal.com/gui/file/05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69eVERDICT: hacktoolDESCRIPTION: UVNC Single ClickThank's

False positive detection (Generic.ml) - Sunshine

Hello team, The popular Sunshine application is detected by your antivirus as Generic.ml. This is a false alarm. Please fix this ASAP. Fake alert download link: https://github.com/LizardByte/Sunshine/releases/download/v0.23.1/sunshine-windows-installer.exe Project page: https://github.com/LizardByte/Sunshine Result on virustotal: https://www.v...

JebPaAl by • L0 Member
  • 5182 Views
  • 4 replies
  • 0 Likes

Virus Total False Positive Freewave.Update.exe

File Hash: 5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af/detection/f-5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af-1663224148 Current VirustTotal Verdict: 2/70 securit...

jmoretz by • L0 Member
  • 2749 Views
  • 1 replies
  • 0 Likes

Virus Total False Positive (Please Check.)

File Hash: D1586199CE4DBB209003B3235A34F5BAE343BB8787675443F37890B8727B1E90 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d1586199ce4dbb209003b3235a34f5bae343bb8787675443f37890b8727b1e90?nocache=1 Current VirustTotal Verdict: 0/61 Description: calendar.vbs file for application. (Site that uses Palo is flagging &...

SksGyyyy by • L0 Member
  • 3959 Views
  • 2 replies
  • 0 Likes

FP

File Hash: de54331aa3385a46858bde412a45af8873c84c6789b12eba7a9ea049371b09fc Link to Virustotal report for the file: https://www.virustotal.com/gui/file/de54331aa3385a46858bde412a45af8873c84c6789b12eba7a9ea049371b09fc?nocache=1 Current VirustTotal Verdict: Generic.ml Description: False Positive of AirMyPC software

beniam by • L2 Linker
  • 3037 Views
  • 1 replies
  • 0 Likes

Resolved! False Positiv with Adobe "agshelper.exe or AGSService.exe" (Win32.WGeneric.ejwktt)

Hi Community, We have many reports of a virus from the 2 Adobe files for a week now. According to me, however, this is a false positive. These files are legitimate from Adobe and are used for the license check. The following signatures are used here:- Virus/Win32.WGeneric.ejwktt -> 662126236- Virus/Win32.WGeneric.ejvkip -> 660946525 Ha...

Resolved! Reporting False Positive from VirusTotal

Dear Sir/Madam, We would like to report a false positive in your virus scanner software, which is reported on this page on VirusTotal. The false positive in question is a small executable called CheckDotNetVersion.exe that we use during installation of our products. This executable attempts to find an existing .NET installation on the system, ...

Resolved! Virustotal F/P

Hello; Getting F/P SHA-256 71bf5138fb06142fdc3889a180741c3fcf713fcff470e89e977ada0e39dad39d URL: https://www.virustotal.com/gui/file/71bf5138fb06142fdc3889a180741c3fcf713fcff470e89e977ada0e39dad39d?nocache=1

Resolved! False positive VirusTotal

Good morning/evening, We are TEHTRIS, a french cyber-security company and one of our product is falsy detected as mallicious on virustotal by your detection tool. The product has this sha256: 7da893d1061d53820df739a6917d18c2ad891e479c926bd7f0e1b2c33b696463 Here is the virustotal link: https://www.virustotal.com/gui/file/7da893d1061d53820df739a69...

Tehtris by • L1 Bithead
  • 6078 Views
  • 6 replies
  • 0 Likes

False positive report - UpdaterSetup.exe

The file hash SHA-256: c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329 Link to virustotal: Threat Vault (paloaltonetworks.com) www.google.com/dl/release2/update2/ad3h35sdfjpqd7p3hbjtlw6nsftq_130.0.6679.0/UpdaterSetup.exe Current VirustTotal Verdict:: UpdaterSetup.exe Description: Is this a false profile?

admin2 by • L0 Member
  • 3114 Views
  • 1 replies
  • 1 Likes

False positive report - Generic.ml

The 32-bit Windows console application brwtts is clean. The file hash SHA-256: c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329 Link to virustotal: https://www.virustotal.com/gui/file/c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329?nocache=1 Current VirustTotal Verdict:: Generic.ml Description: This file...

woeruw by • L2 Linker
  • 4299 Views
  • 3 replies
  • 0 Likes
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