False Positive (Generic.ml)

Hello Palo Alto Team,

Presently getting a false positive for an installer file from our vendor ClairVista LLC. https://www.clairvista.com/ Their product provides the ability for our employees/agents to interact with a remote hardware kiosk that our c

False Positive Submission (Generic.ml) - AutoLogger (renew)

I'm starting a new topic, because my addition in the old one is probably lost

I'm using Autologger daily for many years at the several malware-hunter forums. The tools included in it are updated frequently.

So VirusTotal flagged it as False Positiv

False positive in v9.6 update

False Positive (Generic.ml)

File Hash:

False positive: Generic.ml

SHA256: 14c2b09f731f831dd222b1ffbdea407f4084495d14afd327f548b9fcbcdefa9f File: https://files2.codecguide.com/MediaInfoLite2206.exe VirusTotal: https://www.virustotal.com/gui/file/14c2b09f731f831dd222b1ffbdea407f4084495d14afd327f548b9fcbcdefa9f/detect...

False positive (Generic.ml)

File Hash: e6529b25a50072318d534a1f23babf813877a7b35eb2dac41ce688c7eeea208b

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e6529b25a50072318d534a1f23babf813877a7b35eb2dac41ce688c7eeea208b?nocache=1

Current VirustTotal Verdi

How can I submit a false positive malicious file review by e-mail?

How can I submit a false positive malicious file review by e-mail?  I'm not a Palo Alto customer and have no access to the portal or software to follow the instructions I've found online.

Any help is appreciated.   Thank you.

False Positive (Generic.ml)

False Positive Submission (Generic.ml)?

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes).
Thank you!

My software marked as malicious (False positive)

File Hash: d88a68714e8b86269bf6499bbd0208fe741d2f5920d558a513e43c2497922305

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d88a68714e8b86269bf6499bbd0208fe741d2f5920d558a513e43c2497922305/details

Current VirustTotal Verdic

False Positive (Generic.ml)

File Hash: 21d709da7b5130a3fab7aaf43644ea5f8c6541ce887e5ee7c72a2e6666fd1775

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/21d709da7b5130a3fab7aaf43644ea5f8c6541ce887e5ee7c72a2e6666fd1775?nocache=1

Current VirustTotal Verdi