VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6755 Views
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  • 4 Likes

False positive detection (Generic.ml)

I would like to report a false positive detection by Palo Alto Networks on virustotal

 

File Hash:

MD5 0038770ba0d6d4f9f7a3efe71c2c6e6c
SHA-1 e87ce315bf3fd6c0d51bbc7b548e354a0a976e1a
SHA-256 14deef88beb72f7ca7c85cdec36e0408cabaf21b523df673b729396cc6ab7

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Nalik27 by L0 Member
  • 597 Views
  • 1 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash:

c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f

Current VirustTotal Verdict: Gene

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gsteam by L1 Bithead
  • 818 Views
  • 2 replies
  • 0 Likes

False positive detection (Generic.ml)

Hi,
on 14 july 2022 my application was detected as clean, but today it is detecting as generic.ml

I would like to report a false positive detection by Palo Alto Networks on Virus total scan of the following file:

File Name: RemotePC.exe
MD5 6d416a0dde

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False Positive Submission (Generic.ml) - AutoLogger

Hi,

Please help us remove a false positive, given to "AutoLogger", version 2021-05-19.

The program is clean and doesn't contain any unwanted behavior.

File Hash: 8f1b5891a450787544f3bdd2ce86f4feb304f375b803f1c196738a7bb81f130d

Link to Virustotal report f

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False Positive (Generic.ml)

Hello Palo Alto Team,


Presently getting a false positive for an installer file from our vendor ClairVista LLC. https://www.clairvista.com/ Their product provides the ability for our employees/agents to interact with a remote hardware kiosk that our c

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