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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

Resolved! Reporting False Positive from VirusTotal

Dear Sir/Madam, We would like to report a false positive in your virus scanner software, which is reported on this page on VirusTotal. The false positive in question is a small executable called CheckDotNetVersion.exe that we use during installation of our products. This executable attempts to find an existing .NET installation on the system, ...

Resolved! Virustotal F/P

Hello; Getting F/P SHA-256 71bf5138fb06142fdc3889a180741c3fcf713fcff470e89e977ada0e39dad39d URL: https://www.virustotal.com/gui/file/71bf5138fb06142fdc3889a180741c3fcf713fcff470e89e977ada0e39dad39d?nocache=1

Resolved! False positive VirusTotal

Good morning/evening, We are TEHTRIS, a french cyber-security company and one of our product is falsy detected as mallicious on virustotal by your detection tool. The product has this sha256: 7da893d1061d53820df739a6917d18c2ad891e479c926bd7f0e1b2c33b696463 Here is the virustotal link: https://www.virustotal.com/gui/file/7da893d1061d53820df739a69...

False positive report - UpdaterSetup.exe

The file hash SHA-256: c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329 Link to virustotal: Threat Vault (paloaltonetworks.com) www.google.com/dl/release2/update2/ad3h35sdfjpqd7p3hbjtlw6nsftq_130.0.6679.0/UpdaterSetup.exe Current VirustTotal Verdict:: UpdaterSetup.exe Description: Is this a false profile?

False positive report - Generic.ml

The 32-bit Windows console application brwtts is clean. The file hash SHA-256: c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329 Link to virustotal: https://www.virustotal.com/gui/file/c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329?nocache=1 Current VirustTotal Verdict:: Generic.ml Description: This file...

False positive verdict

Hello, your engine is falsely flagging our file as Generic.ml. SHA-256: eb3ccf806ced05f5048be6530aa0c3276a0f217d9fd5240ac180b2c48bc9ff84 VT: https://www.virustotal.com/gui/file/eb3ccf806ced05f5048be6530aa0c3276a0f217d9fd5240ac180b2c48bc9ff84

Submit False Positive

File Hash: f98d42f551cd6675364acf8988841beae051d9c30b76f92ba95c069d41d1ac20Link to Virustotal report for the file: https://www.virustotal.com/gui/file/f98d42f551cd6675364acf8988841beae051d9c30b76f92ba95c069d41d1ac20/detectionCurrent VirustTotal Detection: Generic.ml We are software development company, one of our .exe files has been detected a...

Canva App update detected as Generic.ml

Description: An update to the Canva app is being detected as Generic.ml on Virustotal by your detection tool "Canva Setup 1.89.1.exe" Verdict: Generic.mlThe file hash SHA-256: 47cf8558768cd27cfbca315de3ab68142b050bc64598100aa42adf8aac06ba37 Link to virustotal: https://www.virustotal.com/gui/file/47cf8558768cd27cfbca315de3ab68142b050bc64598100aa4...

Report False Positive for THREAT-ID 614284446

FILE HASH: 9329f42ac6f2c7470c070863af04572c9f32148c1d86cdbb6e0e301c7f5d780eLink To Virus Total: LINK This file -- MSJT4JLT.DLL is being detected as wildfire-virus and being blocked by WildFire but Virustotal link and Wildfire portal itself categorize this as BENIGN. The Threat ID it shows as 614284446 but hashes do not match in threat vault....

False positive for my Python app

File Hash: 45dc76b21c0b83e1ba5d490e91c5a4fab3cee6441288c918cd64ce9427b016caLink to Virustotal report for the file: https://www.virustotal.com/gui/file/45dc76b21c0b83e1ba5d490e91c5a4fab3cee6441288c918cd64ce9427b016ca?nocache=1Current VirustTotal Verdict: Generic.mlDescription: I created this Python app called Vulcan. It is a simple GUI to change ...

false positive report

File Hash: 7a5806576fdd3e687b1d1bcf4247d0b7ac97ce0a895df5036c5386346d8e86aa Link to Virustotal report for the file: https://www.virustotal.com/gui/file/7a5806576fdd3e687b1d1bcf4247d0b7ac97ce0a895df5036c5386346d8e86aa/detection Current VirustTotal Verdict: 24/73 security vendors and 1 sandbox flagged this file as malicious Description: This pr...

VirusTotal False Positive for iboss Desktop App

Our iboss desktop control application is being flagged by the ML engine. This application controls our SASE service. Can you please review this detection and whitelist it so that this version and subsequent new versions will not be flagged. The hash is: 7d9c2b5817bd0e370cadb1774e9aeb7b6d7e879f91379a0bb29798b5e6ef957f and the VirusTotal detection...

False positive VirusTotal

Hello, This file is legitimate and does not pose a security threat. I ask that you review this case and update your virus definitions to prevent this false positive in the future. The product has the following sha256: 0cfda13cdc6396cb06201b8e7c78fc1a9f29fcac7564fed5b6d9fb818e63ba47 Here is the link to virustotal: https://www.virustotal.com/gui/f...

Report False Positive

Hello, File hash (sha256): d10b55baa668bb76e118f9db38d2aeb97f23a8bfe3f7961cccb29f3d32574700 VirusTotal link: https://www.virustotal.com/gui/file/d10b55baa668bb76e118f9db38d2aeb97f23a8bfe3f7961cccb29f3d32574700 Current VirustTotal Verdict: Generic.ml Description: We are Fortect, a cybersecurity company, and one of our files has been detected as "...

Resolved! Report false positive

The 32-bit Windows application panopreter is clean. The file hash SHA-256: 39b0e69118bc06f4fbada9f3d3aca7078f821b6a40039ee81178b457cef6a1e9 Link to virustotal: https://www.virustotal.com/gui/file/39b0e69118bc06f4fbada9f3d3aca7078f821b6a40039ee81178b457cef6a1e9/details Current VirustTotal Verdict:: Generic.ml Description: It is a text-to...

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VirusTotal Verdict Change Request for False Positive