VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by L2 Linker
  • 8207 Views
  • 0 replies
  • 4 Likes

Resolved! False positive detection (Generic.ml)

Hi,

I would like to report a false positive detection by Palo Alto Networks on Virus total scan of the following file:

File type: Win32 EXE

File Hash:
MD5 666f69d1eb5e762adb199205073e6bf9
SHA-1 ffcfd97cae046a815d69fc96ea32d54fe292995c
SHA-256 be592bc53d96d

...

Resolved! False Positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: d0d02129bc2977c0d31634c31d06e324
SHA1: 18e5b4bbe5998e060f9e75bf7200dc9b043da127
SHA256: d193d2f88aedf607a52cc38d0e7fe5f5a79d9e0022c6bc70576

...

kns123 by L2 Linker
  • 1915 Views
  • 2 replies
  • 0 Likes

false postive

100% false positive

 

Riskware.Win32.FileRepMalware.at

 

https://www.virustotal.com/gui/file/5fe979c6f66e3f46425282caf58ee6d1f14df69963c6f94f143f63a4593dc029/detection

 

link to file: https://gofile.io/d/qpgUdg

 

False positive detection (Generic.ml)

File Hash:
MD5: 1f41c73d039b8fdf42c3c6ceba39c17f
SHA1: dadc3036ff7b192513105c9d4996637479f6ea89
SHA256: 8e369e2df6f5b03aa5eaef8f2b980bc747be9550864f26522e8c81e5785c6e00

Link to Virustotal report for the file:
https://www.virustotal.com/gui/file/8e369e2df6

...

omamale by L0 Member
  • 1264 Views
  • 1 replies
  • 0 Likes

False Positive Submission (Generic.ml)

File Hash: fd8faddd990600276659aabd43ac52955d99614e075686eb0102a9c99185fb34

Link to Virustotal report for the file: Link

Current VirustTotal Verdict: Generic.ml

Description: Coaching Application for Gamers

Ku_Tadao by L0 Member
  • 1254 Views
  • 1 replies
  • 0 Likes

VirusTotal False Positive(Generic.ml)

Dear Palo Alto Networks Team,

Our software package is detected as Generic.ml by Palo Alto Networks on VirusTotal.com.

We checked our software and confirmed it's safe.

Would you please check it and help us remove the warnings, please?

Thank you.

Here are m

...

VirusTotal False positive (Generic.ml) - Pearson OnVue

Dear Palo Alto team,

 

The exam proctoring software OnVue is flagged as malicious.

File Hash: 47066c4608679e191f8bc3cdcb8fcffa80df79d47cdda0a2159ec0c46dcff16a

Link to Virustotal: VirusTotal - File - 47066c4608679e191f8bc3cdcb8fcffa80df79d47cdda0a2159ec0c

...

Virus/Win32.WGeneric.clqdkh

Alert name: Virus/Win32.WGeneric.clqdkh

Hash:(sha256): 354ef16a451f716c8cb3b47ced9878d8962088c143dfa2cf01f4f2ddfc70c097

 

I've checked the hash file for the the alert name through the https://threatvault.paloaltonetworks.com/ and I got the hash on it.

Af

...

EJaspe by L1 Bithead
  • 1526 Views
  • 1 replies
  • 0 Likes

VirusTotal False Positive Decision Change Request

This discussion is here to allow people who are not customers of Palo Alto Organizations to make a false request to change the positive decision for Palo Alto Organizations' decision on VirusTotal. (eg malware or malicious decision for a clearly harm

...

hazabi by L0 Member
  • 1074 Views
  • 0 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hi,

Our partner's file is falsely detected by PaloAlto as Generic.ml, which is the only AV detection on the file so clearly its a false positive.

Please remove the detection ASAP.

Link to  VT: https://www.virustotal.com/gui/file/20d83ea8e5af8fe3d91e4501

...

Kereng by L0 Member
  • 1504 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hi,

Our partner's file is falsely detected by PaloAlto as Generic.ml, which is the only AV detection on the file so clearly its a false positive.

Please remove the detection ASAP.

Link to  VT: https://www.virustotal.com/gui/file/20d83ea8e5af8fe3d91e4501

...

Kereng by L0 Member
  • 1281 Views
  • 1 replies
  • 0 Likes

False positive

VT: https://www.virustotal.com/gui/file/171004b516f14ab535d6a6bec65df655a7b99db05b43c4549aabb6120673ab24?nocache=1

i3ladik by L0 Member
  • 1908 Views
  • 2 replies
  • 0 Likes

Resolved! False positive in 2022 update

Dear respected Antivirus company,
Hi, I updated the app on 13/February/2021 to fix a bug and add translation per users' request.
Your detection engine is flagging my app as detected.
My website is https://medlexo.ml/

 

 32bit: https://www.virustotal.com/g

...

ericsia by L2 Linker
  • 3308 Views
  • 6 replies
  • 0 Likes

Resolved! False Positive (Generic.ml)

Hi again
Dear paloalto Team , Our Team name is SORDUM (Sordum.org) which code free software , recently we have realized that two of our freeware have False positive on Virus total report here are the links:

 

File Hash:  15fccf8c018bbbed14664d5a5528cdf0

...

Generic.ml

File Hash:

4e797c82349015733a0c336d790f0f3759250bdcea84e2a8b2419459eaeb8b50

Link to Virustotal report for the file:

https://www.virustotal.com/gui/file/4e797c82349015733a0c336d790f0f3759250bdcea84e2a8b2419459eaeb8b50?nocache=1

Current VirustTotal Verdict

...

beniam by L2 Linker
  • 1656 Views
  • 2 replies
  • 0 Likes