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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9743 Views
  • 0 replies
  • 5 Likes

Resolved! False Positive Generic.ml pronamics

Hi Team.

We design and build applications for many industries.
These applications include Estimation and Project Management software
Currently, one of our application EXE's are triggering alerts on VirusTotal.com, and we need to have this cleared as th

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Resolved! PaloAltoNetworks False Positive Detection

Hello.

Palo Alto Networks false detects my application as Generic.ml.

 

Link to Virustotal report for the file: Link

File Hash: e6cef41980c01c7c58c8070b4fe0412787750fd67e8d772ac54a17c9fd177f2e

Current VirustTotal Verdict: 15/71 - Generic.ml

Descripti

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Asigna by • L1 Bithead
  • 2512 Views
  • 5 replies
  • 0 Likes

Resolved! Generic.ml - False positive

Hi , Our application is being flagged as Generic.ml by Palo Alto Networks , Here is the link:

 

Link to Virustotal report for the file: Link

File Hash: c0e0a1bcb6f31f13643f28ef3b6246ace5082b2253c5685ff8e0aaba9205b3a0

Current VirustTotal Verdict: 1/71

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VirusTotal Verdict Change Request for False Positive

Kindly whitelist our App.

 

https://www.virustotal.com/gui/file/319690fb406d6ec467fd390bbd734e9959d9fba20bcdea3055ec908d2ec7a0ac?nocache=1

 

SHA-1
d8785bec4c5d6ed075e117eb2eb0a5902a5d7ff8
SHA-256
319690fb406d6ec467fd390bbd734e9959d9fba20bcdea3055ec90
...

False Positive - Generic.ml

File MD5 Hash: a922d7719e11917893f6757ec88f77eb
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/6e8da324c2c93fa3f7ef67b0aab108d96dcba167d386e1e42526904ff885ca5e
Current VirustTotal Verdict: Generic.ml
Description: Your 'Palo

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False positive HT Work Focus

 

Hello,

 

This is a giveaway version of our program HT Work Focus http://downloads.ht-vector.com/giveaway/work_focus_setup_full.exe for productivity management. Please check it manually and make sure that it is safe. Thanks! 

 

https://www.virustota

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False Positive Submission (Generic.ml)-CCBoot Cloud

Hi Support,

Our application is being flagged as malware by Rising . Please can we arrange to have it whitelisted .

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/aa49aea78dafc4ca3ee11791d84f4c8f02cb0979d4701a9c93f41c00b14

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Maarouf by • L0 Member
  • 1765 Views
  • 3 replies
  • 0 Likes

False Positive (Generic.ml)

Dear paloalto Team , Our Team name is SORDUM (Sordum.net) , recently we have realized that two of our freeware have False positive on Virus total report here are the links :

 

File Hash: 9fa8cc4cc198da3b67b88427b8fec0f4155912efe9f4261a58b9f3421431d6c

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Resolved! False positive detection (Generic.ml)

Hi All,

 
I am writing on behalf of Idrive Software Inc, to intimate about the false positive warning displayed in VirusTotal Website with PaloAltoNetwork for our Remote Access Software. Since our Application is having all the security validations an
...

generic.ml - pcapp.store

Dear Paloalto Folks,

 

Virustotal shows that you have marked our app store nsis based mini installer as 'generic.ml'

 

https://www.virustotal.com/gui/file/31cccd7f8e7db26c12f522c0f1519ffa459fdd0120e4911c03fb2fcf2432ca00

 

Would appreciate removing th

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zakdec by • L0 Member
  • 1517 Views
  • 2 replies
  • 0 Likes

VirusTotal False Positive - SoD.exe and Stanalone.msi

File Hash: 8eca5d7c3658ede73e0b0aba722578f9294eb4b5aa8d9093c0ecee726d83c5a2

Description: Sod.exe release version 2022.2 HF1

 

File Hash:5dce92b27bcd75a7cef1b8b5d909ab087bc88e3141b7d5ce26ed7bb0308916a0

Description: Sod.exe release version 2022.2 HF1

noorda by • L0 Member
  • 1489 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

File Hash: 4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083

Current VirustTotal Verdict: beni

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WtrN06 by • L1 Bithead
  • 1676 Views
  • 3 replies
  • 0 Likes

False positive detection (Generic.ml)

I would like to report a false positive detection by Palo Alto Networks on virustotal

 

File Hash:

MD5 0038770ba0d6d4f9f7a3efe71c2c6e6c
SHA-1 e87ce315bf3fd6c0d51bbc7b548e354a0a976e1a
SHA-256 14deef88beb72f7ca7c85cdec36e0408cabaf21b523df673b729396cc6ab7

...

Nalik27 by • L0 Member
  • 1318 Views
  • 1 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash:

c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f

Current VirustTotal Verdict: Gene

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gsteam by • L1 Bithead
  • 1648 Views
  • 2 replies
  • 0 Likes

False positive detection (Generic.ml)

Hi,
on 14 july 2022 my application was detected as clean, but today it is detecting as generic.ml

I would like to report a false positive detection by Palo Alto Networks on Virus total scan of the following file:

File Name: RemotePC.exe
MD5 6d416a0dde

...

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