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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13803 Views
  • 0 replies
  • 7 Likes

False positive verdict

Hello, your engine is falsely flagging our file as Generic.ml. SHA-256: eb3ccf806ced05f5048be6530aa0c3276a0f217d9fd5240ac180b2c48bc9ff84 VT: https://www.virustotal.com/gui/file/eb3ccf806ced05f5048be6530aa0c3276a0f217d9fd5240ac180b2c48bc9ff84

bysadex by • L1 Bithead
  • 5513 Views
  • 4 replies
  • 0 Likes

Submit False Positive

File Hash: f98d42f551cd6675364acf8988841beae051d9c30b76f92ba95c069d41d1ac20Link to Virustotal report for the file: https://www.virustotal.com/gui/file/f98d42f551cd6675364acf8988841beae051d9c30b76f92ba95c069d41d1ac20/detectionCurrent VirustTotal Detection: Generic.ml We are software development company, one of our .exe files has been detected a...

hpchuah by • L0 Member
  • 2733 Views
  • 1 replies
  • 0 Likes

Canva App update detected as Generic.ml

Description: An update to the Canva app is being detected as Generic.ml on Virustotal by your detection tool "Canva Setup 1.89.1.exe" Verdict: Generic.mlThe file hash SHA-256: 47cf8558768cd27cfbca315de3ab68142b050bc64598100aa42adf8aac06ba37 Link to virustotal: https://www.virustotal.com/gui/file/47cf8558768cd27cfbca315de3ab68142b050bc64598100aa4...

Report False Positive for THREAT-ID 614284446

FILE HASH: 9329f42ac6f2c7470c070863af04572c9f32148c1d86cdbb6e0e301c7f5d780eLink To Virus Total: LINK This file -- MSJT4JLT.DLL is being detected as wildfire-virus and being blocked by WildFire but Virustotal link and Wildfire portal itself categorize this as BENIGN. The Threat ID it shows as 614284446 but hashes do not match in threat vault....

False positive for my Python app

File Hash: 45dc76b21c0b83e1ba5d490e91c5a4fab3cee6441288c918cd64ce9427b016caLink to Virustotal report for the file: https://www.virustotal.com/gui/file/45dc76b21c0b83e1ba5d490e91c5a4fab3cee6441288c918cd64ce9427b016ca?nocache=1Current VirustTotal Verdict: Generic.mlDescription: I created this Python app called Vulcan. It is a simple GUI to change ...

false positive report

File Hash: 7a5806576fdd3e687b1d1bcf4247d0b7ac97ce0a895df5036c5386346d8e86aa Link to Virustotal report for the file: https://www.virustotal.com/gui/file/7a5806576fdd3e687b1d1bcf4247d0b7ac97ce0a895df5036c5386346d8e86aa/detection Current VirustTotal Verdict: 24/73 security vendors and 1 sandbox flagged this file as malicious Description: This pr...

Piggy21 by • L0 Member
  • 2347 Views
  • 1 replies
  • 0 Likes

VirusTotal False Positive for iboss Desktop App

Our iboss desktop control application is being flagged by the ML engine. This application controls our SASE service. Can you please review this detection and whitelist it so that this version and subsequent new versions will not be flagged. The hash is: 7d9c2b5817bd0e370cadb1774e9aeb7b6d7e879f91379a0bb29798b5e6ef957f and the VirusTotal detection...

False positive VirusTotal

Hello, This file is legitimate and does not pose a security threat. I ask that you review this case and update your virus definitions to prevent this false positive in the future. The product has the following sha256: 0cfda13cdc6396cb06201b8e7c78fc1a9f29fcac7564fed5b6d9fb818e63ba47 Here is the link to virustotal: https://www.virustotal.com/gui/f...

Report False Positive

Hello, File hash (sha256): d10b55baa668bb76e118f9db38d2aeb97f23a8bfe3f7961cccb29f3d32574700 VirusTotal link: https://www.virustotal.com/gui/file/d10b55baa668bb76e118f9db38d2aeb97f23a8bfe3f7961cccb29f3d32574700 Current VirustTotal Verdict: Generic.ml Description: We are Fortect, a cybersecurity company, and one of our files has been detected as "...

Fortect by • L0 Member
  • 2371 Views
  • 2 replies
  • 0 Likes

Resolved! Report false positive

The 32-bit Windows application panopreter is clean. The file hash SHA-256: 39b0e69118bc06f4fbada9f3d3aca7078f821b6a40039ee81178b457cef6a1e9 Link to virustotal: https://www.virustotal.com/gui/file/39b0e69118bc06f4fbada9f3d3aca7078f821b6a40039ee81178b457cef6a1e9/details Current VirustTotal Verdict:: Generic.ml Description: It is a text-to...

woeruw by • L2 Linker
  • 4926 Views
  • 4 replies
  • 0 Likes

Resolved! Submit false positive

The 64-bit Windows console application brwtts is clean. The file hash SHA-256: c5089af0f4482d39f7295138774f221cd788519a50174c3bc6842dc7a0c44e66 Link to virustotal: https://www.virustotal.com/gui/file/c5089af0f4482d39f7295138774f221cd788519a50174c3bc6842dc7a0c44e66/detection Current VirustTotal Verdict:: Generic.ml Description: This file...

woeruw by • L2 Linker
  • 4452 Views
  • 4 replies
  • 0 Likes

Resolved! Report false positive

Link to Virustotal report for the file: VirusTotal - File - 6721d89c4575d8ebe50800743d1b687b88ab37d6e434f45d9f618facf5fd2452 Current VirustTotal Verdict: 3/74 flagged as malicious (I have already informed the others, secureage has already excluded me from the list in 72h.) Description: it is a simple automatic file organizer, it is created with...

False positive report

File Hash: 7c5d2570b5357f8a0280568d3cc4b47b7daf8125f5d27c21ad3bda78a12cf834Link to Virustotal report for the file: https://www.virustotal.com/gui/file/7c5d2570b5357f8a0280568d3cc4b47b7daf8125f5d27c21ad3bda78a12cf834/detectionCurrent VirustTotal Verdict: Generic.mlDescription: Barcode Recognition SDK, library for developers (new version x32 bit)

Check False Positive Case on FluentFTP.dll (generic.ml)

We have received an alert on Palo Alto Cortex XDR indicating that FluentFTP.dll contains generic.ml WildFire Malware. Please help to confirm if it is a false positive case, as most of the generic.ml detections are marked as false positives in the LIVE community. The details VirusTotal URL is provided below. From the analysis result, only Palo ...

False Positive Palo Alto Networks Generic.ml

File Hash: 48bdcaf01c5274feac44487ac7f480c2d7d41c0fb15ba3fc79ae6fc30834cb38 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/48bdcaf01c5274feac44487ac7f480c2d7d41c0fb15ba3fc79ae6fc30834cb38?nocache=1 Current VirustTotal Verdict: generic.ml Description: AirMyPC app

beniam by • L2 Linker
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  • 1 replies
  • 0 Likes
  • 787 Posts
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