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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9757 Views
  • 0 replies
  • 5 Likes

False Positive Submission (Generic.ml) - AutoLogger

Hi,

Please help us remove a false positive, given to "AutoLogger", version 2021-05-19.

The program is clean and doesn't contain any unwanted behavior.

File Hash: 8f1b5891a450787544f3bdd2ce86f4feb304f375b803f1c196738a7bb81f130d

Link to Virustotal report f

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False Positive (Generic.ml)

Hello Palo Alto Team,


Presently getting a false positive for an installer file from our vendor ClairVista LLC. https://www.clairvista.com/ Their product provides the ability for our employees/agents to interact with a remote hardware kiosk that our c

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False Positive Submission (Generic.ml) - AutoLogger (renew)

I'm starting a new topic, because my addition in the old one is probably lost

 

I'm using Autologger daily for many years at the several malware-hunter forums. The tools included in it are updated frequently.

So VirusTotal flagged it as False Positiv

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Sandor by • L1 Bithead
  • 2042 Views
  • 2 replies
  • 0 Likes

False positive in v9.6 update

Dear PaloAlto,
Hi, I updated the app on July forBug Fix of audio extraction and video compression
Your detection engine is flagging my app as detected.
My website is https://medlexo.ml/

 

32bit: https://www.virustotal.com/gui/file/703f9a16b988a25e321a

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ericsia by • L2 Linker
  • 1640 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Submission (Generic.ml) - RSIT

Hello,

 

I'm asking you to remove a false positive to another known tool called Random's System Information Tool which produced in two versions - one for x86 and one for x64 system.

 

File Hash for x86: 643f9279743c1737607e4a69d5dfcc3f692e495ac84c502

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Sandor by • L1 Bithead
  • 2457 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash:

041ae2de93e828004d528f510da4a4da36b1f5c4fe9a7bd1415cc75e70442267

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/041ae2de93e828004d528f510da4a4da36b1f5c4fe9a7bd1415cc75e70442267?nocache=1

Current VirustTotal Ver

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gsteam by • L1 Bithead
  • 1499 Views
  • 1 replies
  • 0 Likes

Resolved! NTP and Bittorrent traffic issue

Hello and sorry for my poor English.

I wrote this question/feedback before here, but no one wrote an answer. I decided to share it here as well.

 

We are a member of pool.ntp.org

Our time server url is ntp.cbu.edu.tr

Beginning May 19th problem

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False positive: Generic.ml

SHA256: 14c2b09f731f831dd222b1ffbdea407f4084495d14afd327f548b9fcbcdefa9f File: https://files2.codecguide.com/MediaInfoLite2206.exe VirusTotal: https://www.virustotal.com/gui/file/14c2b09f731f831dd222b1ffbdea407f4084495d14afd327f548b9fcbcdefa9f/detect...

cguide by • L1 Bithead
  • 2255 Views
  • 4 replies
  • 0 Likes

False positive (Generic.ml)

File Hash: e6529b25a50072318d534a1f23babf813877a7b35eb2dac41ce688c7eeea208b

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e6529b25a50072318d534a1f23babf813877a7b35eb2dac41ce688c7eeea208b?nocache=1

Current VirustTotal Verdi

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alanw85 by • L0 Member
  • 2375 Views
  • 5 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash: 5259f523e41ffa42af0753df4c020f911a585b311c3267f17703c14920a352b8

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5259f523e41ffa42af0753df4c020f911a585b311c3267f17703c14920a352b8

Current VirustTotal Verdict: Generi

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gsteam by • L1 Bithead
  • 1850 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)?

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes).
Thank you!

My software marked as malicious (False positive)

File Hash: d88a68714e8b86269bf6499bbd0208fe741d2f5920d558a513e43c2497922305

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d88a68714e8b86269bf6499bbd0208fe741d2f5920d558a513e43c2497922305/details

Current VirustTotal Verdic

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Resolved! False positive in v9.3 update

Dear respected Antivirus company,
Hi, I updated the app on end of March for emergency Bug Fix of audio extraction
Your detection engine is flagging my app as detected.
My website is https://medlexo.ml/

 

 32bit: https://www.virustotal.com/gui/file/f933a2f

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ericsia by • L2 Linker
  • 3247 Views
  • 5 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions
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