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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13941 Views
  • 0 replies
  • 7 Likes

False positive VirusTotal

Hello, This file is legitimate and does not pose a security threat. I ask that you review this case and update your virus definitions to prevent this false positive in the future. The product has the following sha256: 0cfda13cdc6396cb06201b8e7c78fc1a9f29fcac7564fed5b6d9fb818e63ba47 Here is the link to virustotal: https://www.virustotal.com/gui/f...

Report False Positive

Hello, File hash (sha256): d10b55baa668bb76e118f9db38d2aeb97f23a8bfe3f7961cccb29f3d32574700 VirusTotal link: https://www.virustotal.com/gui/file/d10b55baa668bb76e118f9db38d2aeb97f23a8bfe3f7961cccb29f3d32574700 Current VirustTotal Verdict: Generic.ml Description: We are Fortect, a cybersecurity company, and one of our files has been detected as "...

Fortect by • L0 Member
  • 2432 Views
  • 2 replies
  • 0 Likes

Resolved! Report false positive

The 32-bit Windows application panopreter is clean. The file hash SHA-256: 39b0e69118bc06f4fbada9f3d3aca7078f821b6a40039ee81178b457cef6a1e9 Link to virustotal: https://www.virustotal.com/gui/file/39b0e69118bc06f4fbada9f3d3aca7078f821b6a40039ee81178b457cef6a1e9/details Current VirustTotal Verdict:: Generic.ml Description: It is a text-to...

woeruw by • L2 Linker
  • 5033 Views
  • 4 replies
  • 0 Likes

Resolved! Submit false positive

The 64-bit Windows console application brwtts is clean. The file hash SHA-256: c5089af0f4482d39f7295138774f221cd788519a50174c3bc6842dc7a0c44e66 Link to virustotal: https://www.virustotal.com/gui/file/c5089af0f4482d39f7295138774f221cd788519a50174c3bc6842dc7a0c44e66/detection Current VirustTotal Verdict:: Generic.ml Description: This file...

woeruw by • L2 Linker
  • 4515 Views
  • 4 replies
  • 0 Likes

Resolved! Report false positive

Link to Virustotal report for the file: VirusTotal - File - 6721d89c4575d8ebe50800743d1b687b88ab37d6e434f45d9f618facf5fd2452 Current VirustTotal Verdict: 3/74 flagged as malicious (I have already informed the others, secureage has already excluded me from the list in 72h.) Description: it is a simple automatic file organizer, it is created with...

False positive report

File Hash: 7c5d2570b5357f8a0280568d3cc4b47b7daf8125f5d27c21ad3bda78a12cf834Link to Virustotal report for the file: https://www.virustotal.com/gui/file/7c5d2570b5357f8a0280568d3cc4b47b7daf8125f5d27c21ad3bda78a12cf834/detectionCurrent VirustTotal Verdict: Generic.mlDescription: Barcode Recognition SDK, library for developers (new version x32 bit)

Check False Positive Case on FluentFTP.dll (generic.ml)

We have received an alert on Palo Alto Cortex XDR indicating that FluentFTP.dll contains generic.ml WildFire Malware. Please help to confirm if it is a false positive case, as most of the generic.ml detections are marked as false positives in the LIVE community. The details VirusTotal URL is provided below. From the analysis result, only Palo ...

False Positive Palo Alto Networks Generic.ml

File Hash: 48bdcaf01c5274feac44487ac7f480c2d7d41c0fb15ba3fc79ae6fc30834cb38 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/48bdcaf01c5274feac44487ac7f480c2d7d41c0fb15ba3fc79ae6fc30834cb38?nocache=1 Current VirustTotal Verdict: generic.ml Description: AirMyPC app

beniam by • L2 Linker
  • 2000 Views
  • 1 replies
  • 0 Likes

VirusTotal False Positive - SoD.exe

File Hash: fc314a70e8310bb1ca3742ec04fda62d0631f2cfdddedd61665f9557e3f9e162 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/fc314a70e8310bb1ca3742ec04fda62d0631f2cfdddedd61665f9557e3f9e162 Current VirustTotal Verdict: 1/74 flagged as malicious Description: This is a new release from Nuance for product "Dragon Medical ...

Resolved! Wrong Categorization

Hello, Our URL has been flaged as High-Risk because Virus total wrongly flaged an application on our site.the application is not longer detectec as malicious. How can we get the Risk-Level change? Best regards. URL: acceso.denevacuatro.com Categories: Computer-and-Internet-Info Risk Level: High-Risk Category: Computer-and-Internet-...

False positive report

File Hash: 5d2866d7bc028f4ec87b89d671330fe2080bf0bee584172f54ec85291fca8d1eLink to Virustotal report for the file: https://www.virustotal.com/gui/file/5d2866d7bc028f4ec87b89d671330fe2080bf0bee584172f54ec85291fca8d1e/detectionCurrent VirustTotal Verdict: Generic.mlDescription: Barcode Recognition SDK, library for developers (new version x64 bit)

Request for Delisting of Qnovate.com from Palo Altos firewall Blocked Sites

Dear Support Team, I am reaching out to you regarding my website, Qnovate.com. I recently discovered that the site is being flagged and blocked by your firewall, and I would like to request a review and delisting of the domain. I understand the importance of maintaining a secure online environment and appreciate the work your team does to protec...

abhi7ek by • L0 Member
  • 7203 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive

File Hash:ca38a0493182414a3a1a5233fd4e07435247934e46cfae433defcd4a5fda8a3c Link to Virustotal report for the file: Link Current VirustTotal Verdict: Generic.ml Description:Good afternoon! This .exe file connects to and uses only the wproxy.me domain (api.wproxy.me and files.wproxy.me) These URLs are clean: VirusTotal ( https://api.wpro...

Resolved! How to report false positive on Virustotal.com?

Hello, File Hash: c31341b8ed142e4fe4d8ead6ef773b99394fb8efd5bfae6af763c592bf460017Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c31341b8ed142e4fe4d8ead6ef773b99394fb8efd5bfae6af763c592bf460017/detectionCurrent VirustTotal Verdict: Generic.mlDescription: Barcode Recognition SDK, library for developers We are soft...

False Positive

File Hash:db981ee28230f208f5f00bb08414d4effda0c67e72228d7551eb7ff06d82319e Link to Virustotal report for the file: https://www.virustotal.com/gui/file/db981ee28230f208f5f00bb08414d4effda0c67e72228d7551eb7ff06d82319e/detection Current VirustTotal Verdict: Generic.ml Description: Good afternoon! Please check my file and remove the fa...

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