VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 8170 Views
  • 0 replies
  • 4 Likes

False Positive Report

Dear Palo Alto Networks.

 

File Hash: 9b6137d3a6132ed0ea37437892fa91de5b955665b0d84b803380fbc6c6bc549f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9b6137d3a6132ed0ea37437892fa91de5b955665b0d84b803380fbc6c6bc549f?nocache=1

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False Positive detection (Generic.ml)

Dear Palo Alto Team,

 

I would like to report false positive detections by Palo Alto Networks as Generic.ml:

 

MD5: a65b5d5c359a78d3f326a02e7d57c857

SHA1: 547eae62c61bcc5ce9ea678ad469524ecc6ed936

SHA256: 94433ccb27137badde6f01819b9a2ff4e323821b7d72183b6b6a

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False Positive Submission (Generic.ml) - SecurityCheck

Hi,

Please help us remove a false positive, given to "SecurityCheck", version 1.4.

The program is clean and doesn't contain any unwanted behavior.

File Hash: 723E906E7CE7CB466B12DFECF2639DDAF204434C4C40AE4E376546512600F996

Link to Virustotal report for t

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False Positive Report

Dear Palo Alto Team,

 

I would like to report false positive detection by Palo Alto Networks as Generic.ml.

 

Filename:              adrsetup.exe

MD5:                      be839391970726b69676f4e5c152db0f

SHA1:                     da814416ce17a72e40961e63f

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Resolved! Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 07-Jan-2022 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please check it out

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HolaVPN by L2 Linker
  • 2386 Views
  • 1 replies
  • 1 Likes

False Alarm

False Positive on the following files:

File 1:
MD5 6c486b248d1029723d0381bf88465c2a
SHA-1 8b6a280c1ac8ecc9924adcbfe53750fe326a6ad6
SHA-256 c067034c78a3267c89cf2cad3a26980f0e25de2c174225c7345200f101798d94
 
File 2:
MD5 5915af0d20409747f27e57ac98403b95
SHA-1 f
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Resolved! False Positive

False Positive on the file:

MD5: 141f742552797a645406361deaca011e
SHA1: a256cbdb553667d5de0ce92d17a836bedcbcde8f
SHA256: 01263df5fdfe53f752a40c5111211138917d7b3de274d53d30851bac00a60771
Cert: 5199915062A50F82F03A69A303EDD589EF04738F
Issuer: Symantec Clas

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Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 19-Dec-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please check it out

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HolaVPN by L2 Linker
  • 1684 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request WPD 1.5.2042 RC 1

false-positive: Palo Alto Networks verdict: generic.ml

 

SHA-256 c21e9de5b28de8edfb6b2264b33846e842f7954ad70fa07b3c652feb5f0a09d7

 

https://www.virustotal.com/gui/file/c21e9de5b28de8edfb6b2264b33846e842f7954ad70fa07b3c652feb5f0a09d7/detection

 

Download li

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WPD.app by L0 Member
  • 2584 Views
  • 4 replies
  • 0 Likes

False positive, Generic.ml. Please can you whitelist?

 

File Hash: fdb702b756e010e9a61e555542636a55f5ba436863f05f32f57366f2f1e1ba95

Link to Virustotal report for the file:  https://www.virustotal.com/gui/file/fdb702b756e010e9a61e555542636a55f5ba436863f05f32f57366f2f1e1ba95

Current VirustTotal Verdict: Gene

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SOC-agents-installer.exe f+

File Hash: 9ff69b96440a10e807ba370bf0a05ac8f48c8f3cf5164fa34b699182b5e6749b

Link to Virustotal report https://www.virustotal.com/gui/file/9ff69b96440a10e807ba370bf0a05ac8f48c8f3cf5164fa34b699182b5e6749b

Current VirustTotal Verdict: Generic.ml

Descriptio

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zmarci by L0 Member
  • 2166 Views
  • 3 replies
  • 0 Likes

Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 13-Nov-2021 Palo Alto Networks antivirusa falsely identifies Hola VPN as a

"Generic.ml".

 

Please check it

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HolaVPN by L2 Linker
  • 2055 Views
  • 2 replies
  • 0 Likes

Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 09-Nov-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

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HolaVPN by L2 Linker
  • 1648 Views
  • 1 replies
  • 0 Likes

Resolved! Mirillis Action! False Positive (Generic.ml)

Hello. 

 

I'm writing on behalf of Mirillis Sp. z o. o. company (established in 2010), developer of Action! recording and streaming software used by millions of users around the world.

 

Recently one of our users reported (with our latest update 4.23.0)

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Mirillis by L0 Member
  • 2801 Views
  • 3 replies
  • 0 Likes

Virus Total whitelist request

Please can the following file be whitelisted? It is being falsely flagged as being malware.

 

File Hash: 05e3cd9438ecab9083552fc2fb0217dc2b37b537dec3dd2795b5210030416c9e

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/05e3cd9

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