This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

Start a conversation

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13875 Views
  • 0 replies
  • 7 Likes

False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: 7482ce91479e713dd0bde1e08bc6b9131e11c0107ef7c0bb618cf645a5b12aceCurrent VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/7482ce91479e713dd0bde1e08...

Resolved! jGRASP false positive

SHA256: ff362d6545dab33ee935928ce0dd4aba26d4752ef562306494f787c132ad01fchttps://virustotal.com/en/file/ff362d6545dab33ee935928ce0dd4aba26d4752ef562306494f787c132ad01fc/analysis/Palo Alto Networks (Known Signatures) shows "generic.pup".This is the latest jGRASP Beta release. I am one of the authors.Clean on everything else on virustotal.

Resolved! False Positive Removal Request

File Hash: 1bf95ea81e25ee011d275ec1188bb6f6af5c01bcc4dc326244fe2cd2e90333d2Link to Virustotal report for the file: https://www.virustotal.com/en/file/1bf95ea81e25ee011d275ec1188bb6f6af5c01bcc4dc326244fe2cd2e90333d2/analysis/1494618872/Current VirustTotal Verdict: generic.mlDescription: keybaserq.exe is a simple utility for silently launching con...

zanderz by • L0 Member
  • 5152 Views
  • 2 replies
  • 0 Likes

False Positive Report (generic.pup)

Hi, Please help us to solve our problem. Your antivirus detect our programs as virus. Please remove false-positive detects (generic.pup) from our programs File Hash: 8ea9dff8dfb90b605eba72b4b803b178f06df5c336c2e74bc329660f12ff93eaCurrent VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/8ea9dff8dfb90b605...

Resolved! False Positive: Beyond Compare 4 by Scooter Software

SHA256: a1d29593644e83724dd1131339b5149064d70f36f80ff243cbd54c361574e427Filename: BCompare-4.2.1.22354.exeFile URL: http://www.scootersoftware.com/BCompare-4.2.1.22354.exeDownload page for file: http://www.scootersoftware.com/download.phpVirusTotal Report: https://www.virustotal.com/en/file/a1d29593644e83724dd1131339b5149064d70f36f80ff243cbd54c3...

False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: 9fbed445f14db5906964789db1be615e78e6f01d8d980958b133f0f813926140Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/9fbed445f14db5906964789db...

False Positive Removal Submission

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: 75a38c37187abf21c4ff9ac60c44def23b7b0d6b1e0ac261cf43352283fa3dc1Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/75a38c37187abf21c4ff9ac60...

False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: a7573984009b1cc0cbc18bd47f34448941593e9934315e8e7857d9e1ad2c3224Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/a7573984009b1cc0cbc18bd47...

False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: 3963e4394031465a2cacf14116dfa0bb8a449ff26077619fcc6d892a72e479d4Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/3963e4394031465a2cacf1411...

False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. File Hash: c0bde56a933705188587ed5b1d514c79eefe705349e96009d484f5ba2c7d70cfCurrent VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/c0bde56a933705188587ed5b1d51...

False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: ba7de78b8606430ff7659a4017d17f48e333d30e616d65ae9b2fb3a3e6493660Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/ba7de78b8606430ff7659a401...

False Positive Detect Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: c597b5c277c13d64ca2b9169287fe33d349fad3f5daa4ebc385b27032ccda825Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/c597b5c277c13d64ca2b91692...

Resolved! False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: 3b3c275b004812bb070714857ec29d5394f4b19e9ff8b41884af7d5883a70bcfCurrent VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/3b3c275b004812bb070714857...

Resolved! False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: 809169defaeda24912cae373858eef639638389bf978c418e308ecd59a7db986Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/809169defaeda24912cae3738...

Resolved! False Positive Removal Request

Hi, Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive. 1/ File Hash: ba4345edb0edf91ea2bb16d96ff63f4ebfab19e49199482a740a4256567ec699Current VT Verdict: generic.pupLink to Virustotal for the file: https://www.virustotal.com/en/file/ba4345edb0edf91ea2bb16d96...

  • 793 Posts
  • 67 Subscriptions
Top Solution Authors
View All
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks