VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by L2 Linker
  • 6910 Views
  • 0 replies
  • 4 Likes

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/ZkN4Noy7nBcePDY
The archive also contains a link to Virus

...

VirusTotal False positive

Good day. I am an individual entrepreneur, we develop game projects. Our users might be a little surprised when they see a false positive. All files are signed by a root certification authority 'Sectigo' and are completely safe. Please check.

 

SHA256:

...

False positive VT (Generic.ml)

Hello. We've released a new version of our software and get false positive status, given by your antivirus again. We ask you to fix this. File Hash: e1d57ec5b3ffa396cf6c8de0949a6a6208a4a317835ffd7867718bdac26a077a
Link to Virustotal report for the fil

...

VKPTools by L0 Member
  • 1737 Views
  • 2 replies
  • 0 Likes

cortex xdr - submit false positive - shuttools 1.81

Palo Alto I am having a problem with your program mis classifing my tool suite Shut.Tools.1.81.docm as a false positive. Its a vba macro that has previously been cleared my Microsoft and utilises some popular MVP code via desktop liberation.  https:/

...

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/Zeo5DtyS8fQ4P7y
The archive also contains a link to Virus

...

Top Solution Authors
Top Liked Authors