Resolved! Virus total false positive, dll-files.com Client

Hi, 

We recently noticed a flag on our software at virustotal.com from your company. I believe this is a false positive. 

Our product is developed with strict security in mind and we've been promoting our brand online since 1998, first software in 201

Resolved! VirusTotal False positives

Greetings,

We have recently noticed some of our software showing as "generic.pup" on Virustotal by your program Palo Alto Networks (known signatures)

Paretologic PC Health Advisor foreign language installers:

https://www.virustotal.com/en/file/e9a6a1

Resolved! False Positive submission

Hello,

Our software updater ARMupdt.exe has been flagged as 'generic.pup' by Palo Alto Networks version 20170403, as discovered on virustotal.com: https://www.virustotal.com/en/file/71334cacc6b943e20628acdf2fc521d142e73da27e8aa397f54dfda4d57d0d8c/ana

Resolved! False Positive for IWsIMF_AV.exe

Resolved! False Positive Removal Request

Greetings,

We have checked our software on VirusTotal and see false positive detections (generic.pup).

File Hash: b3dee21b8f7f4e7c6d37c70bb37222ffa4415c7e0fe61ace1a22cd2b60a3c8cc
Current VT Verdict: generic.pup
Description: False positive detection in pc

Resolved! False positive for LiteManager

Hi!
I'm not sure, but one of our user send me report about virustotsl detection for LiteManager
Paloalto detect LiteManager as Virus/Win32.malicious.iown

LiteManager is not Virus , Trojan or malware
http://litemanager.com/soft/pro/ROMServer.zip
QuickSuppo

Resolved! False Positive generic.ml

Hello,

the file beds.exe is detected as generic.ml .

This is a false positive. The file is clean. It is not malware.

https://www.virustotal.com/de/file/7fa9416d398733ab81d36497402389eedeaac813a627a16de74c9c40fe3d6cc5/analysis/1490704605/

Please fix thi

Resolved! False Positive Submission (Virus/Win32.WGeneric.eniau)

Hello!

We have checked our software on VirusTotal and see false positive detection (Virus/Win32.WGeneric.eniau).
Please check the protected zip file with sample: https://www.dropbox.com/s/2yeabhedotd37nq/vendor_Paloalto_2017_03_13.zip
Archive also conta

Resolved! False Positive Submission (generic.ml)

Hello!

We have checked our software on VirusTotal and see false positive detection (generic.ml).
Please check the protected zip file with sample: https://www.dropbox.com/s/a1gqfm7mus9jnnr/vendor_Paloalto_2017_03_20.zip
Archive also contains link to Viru

Resolved! False positive report IVersion.exe

Greetings,

File Hash: 836a280f14a10cb552b14de7daa187f3cda12628d5c5cbf9ae7647fb6519bbe4
Current VT Verdict: generic.ml
Description: False positive detection in IVersion.exe with Palo Alto definition version 20170320 on VirusTotal.

The latest report from

Resolved! certified app is flagged by PaloAlto Networks (known signatures) in VT as generic.pup

Here is the link for the program that is flagged by Palo Alto scanner in VT: https://www.virustotal.com/en/file/c2dbbb72b090715e050b496e10efdf799838a0cc91b2a4eeec534dcf44150764/analysis/1489579687/. This is a clean certified application by AppEsteem