Resolved! False Positive Report (generic.pup)

Dear Sirs,

My name is Ian and I represent TweakBit. We have recently released a new version of our products and it is detected by you as “generic.pup”. Please help us to solve this issue asap.

Resolved! False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

File Hash: f585032087153bc382538ea3d104496b2df41d2cc20153e7e6bf9e0ea79d6876

Current VT Verdict: generic.pu

Resolved! False Positive Removal Request

Resolved! False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

File Hash: 012de50556f62146c28d8bc1265efd8885e2312af8350ee94f0f48c2f9f8e1ea

Current VT Verdict: generic.pu

Resolved! FP Removal request

Hi there,

Can I ask you to reanalyse this file and remove from detection please?

Thanks.

Resolved! False positive detection "generic.ml"

Hello.
We have checked our software on VirusTotal and see false positive detections (generic.ml).
File Hash: 3c708afa2e1e50cdfc41f4ad233206969f20fef3
Current VT Verdict: generic.ml
Description: False positive detection in Safebytes_Anti-Malware.exe with

Resolved! false positvie for a ruler for windows

virus total is reporting a false positive ( Palo Alto Networks (Known Signatures) - generic.pup ) for my program, a ruler for windows.   The program does not include malware, and none of the other 60 engines used by Virustotal are flagging it as malw

Resolved! generic.ml believed false positive

The most recent installer 1,3 installer for php 5.5 of: https://www.iis.net/downloads/microsoft/wincache-extension is flagged as a virus. I belive this is wrong. Download available here: https://sourceforge.net/projects/wincache/files/wincache-1.3.7/

Resolved! False Positive Removal Request

Hi,

Could you please white-list our software installers as there’re marked as generic.pup on virustotal.com website which should be a false-positive.

File Hash: c324f1f4904389346b2666078c120c06a8d97b70be2d9b618a1c29ead6a4ef26

Current VT Verdict: gener

Resolved! Other false positive removal request

Greetings,

We have checked our software on VirusTotal and see other 8 false positive detections (generic.pup). The latest reports from VT are: 

https://www.virustotal.com/en/file/88ec8d191565b5e6c64965f61b8a03154423e3b7b378339f0b45cd245618593b/analysi

Resolved! Virus total false positive, dll-files.com Client

Hi, 

We recently noticed a flag on our software at virustotal.com from your company. I believe this is a false positive. 

Our product is developed with strict security in mind and we've been promoting our brand online since 1998, first software in 201

Resolved! VirusTotal False positives

Greetings,

We have recently noticed some of our software showing as "generic.pup" on Virustotal by your program Palo Alto Networks (known signatures)

Paretologic PC Health Advisor foreign language installers:

https://www.virustotal.com/en/file/e9a6a1

Resolved! False Positive submission

Hello,

Our software updater ARMupdt.exe has been flagged as 'generic.pup' by Palo Alto Networks version 20170403, as discovered on virustotal.com: https://www.virustotal.com/en/file/71334cacc6b943e20628acdf2fc521d142e73da27e8aa397f54dfda4d57d0d8c/ana