False Positive Removal Request

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: dd528bbddfe44e8137f55ff56870e0e1605a3d3edce976773e13d9e6cdc9bc79

Link to Virustotal for the file: https://www.virustotal.com/en/file/dd528bbddfe44e8137f55ff56870e0e1605a3d3edce976773e13d9e6cdc9bc79/...

Description: False positive detection in aff-stub-driver-updater-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

2/ File Hash: e639bd13967094acd8eb82b7ca41a8edcc668c0e5f19ee9906eeb42ae95ee2c6

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/e639bd13967094acd8eb82b7ca41a8edcc668c0e5f19ee9906eeb42ae95ee2c6/...

Description: False positive detection in aff-stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

3/ File Hash: 6e3e1dac7af4a0ef5403e358d76202713c300d5fc19bf805536a980772ee4abc

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/6e3e1dac7af4a0ef5403e358d76202713c300d5fc19bf805536a980772ee4abc/...

Description: False positive detection in stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

4/ File Hash: b27b9c7e193c08a52bfc0e1a957a1ec29cec477c59feea2e023541891b2d2e3e

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/b27b9c7e193c08a52bfc0e1a957a1ec29cec477c59feea2e023541891b2d2e3e/...

Description: False positive detection in aff-stub-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

5/ File Hash: 57dd1fb5423dfdecb5d3d51443e06b3efc2d06feb166730b6bd88e628327584f

Current VT Verdict: generic.pup

Link to Virustotal for the file:https://www.virustotal.com/en/file/57dd1fb5423dfdecb5d3d51443e06b3efc2d06feb166730b6bd88e628327584f/...

Description: False positive detection in stub-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

6/ File Hash: 70d7e593e8d6074dc24ca464615e4e606cda424c9026d1d8b9885de01b46591f

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/70d7e593e8d6074dc24ca464615e4e606cda424c9026d1d8b9885de01b46591f/...

Description: False positive detection in stub-pc-cleaner-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

7/ File Hash: f615d7f2e53dabb47d5248f8a39684727f97131fde9928f484d51453995c1ae4

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/f615d7f2e53dabb47d5248f8a39684727f97131fde9928f484d51453995c1ae4/...

Description: False positive detection in aff-stub-pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

8/ File Hash: 5592641885e5d4f681d4ce8e5c21caa682760c84327e1de4f2f3fd2f0864e795

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/5592641885e5d4f681d4ce8e5c21caa682760c84327e1de4f2f3fd2f0864e795/...

Description: False positive detection in stub-pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

9/ File Hash: 502f3824cc872d5bcaaa13a0967290fad22ed82d142c7212d98d71a2604aca31

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/502f3824cc872d5bcaaa13a0967290fad22ed82d142c7212d98d71a2604aca31/...

Description: False positive detection in aff-stub-pc-speed-up-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

10/ File Hash: 18a6c45389d47369612060543ec534bcabc7866ece8c7e3a4f9fe9c932868e67

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/18a6c45389d47369612060543ec534bcabc7866ece8c7e3a4f9fe9c932868e67/...

Description: False positive detection in stub-pc-speed-up-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

Thanks in advance and have a great day!

0 REPLIES 0
  • 1944 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!