False positive detection "generic.ml"!

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

False positive detection "generic.ml"!

L1 Bithead

Hello.
We have checked our software on VirusTotal and see false positive detections (generic.ml).
File Hash: 3c708afa2e1e50cdfc41f4ad233206969f20fef3
Current VT Verdict: generic.ml
Description: False positive detection in Safebytes_Anti-Malware.exe with Paloalto version 1.0 on VirusTotal.
The latest report from VT: https://www.virustotal.com/file/0e24b9239b1ad3efc62e83d974aa0b76f1233c8365d63a3defaf182a49e888aa/ana...
We think it is a false positive and therefore request that you either remove our program from this categorization or provide us with reasons/evidences of your previous decision.
We are Microsoft Gold Development Partner. We strive to provide innovative, effective, and clean software to all of our users. Nevertheless, if there exists issues or behaviors in our software that resulted in your categorization of our application as malware, let's learn about them and correct the issues as soon as possible.

Regards,
Alex Tihonov
SafeBytes Software Inc

1 accepted solution

Accepted Solutions
1 REPLY 1

L7 Applicator
  • 1 accepted solution
  • 3279 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!