VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by L2 Linker
  • 13944 Views
  • 0 replies
  • 7 Likes

Resolved! DNS Signature generic:www.indocommco.com

Hi team, This is false positive, please check:File Hash: - URL onlyLink to Virustotal report for the file: https://www.virustotal.com/#/url/1dfc3433bd62b0f90d67c55eddae355dcb2886a8f77d3542243e2dc326cbd584/detectionCurrent VirustTotal Verdict: No engines detected this URL, 0/64Description: Found in PANDBPAN-DB CategorizationURL Category:indocommc...

False positiv submission

File Hash: d2385e818e9e5e99dab838268835efa56762d6861eeaf574d15916c96494e3d8Link to Virustotal report for the file: https://www.virustotal.com/pt/file/d2385e818e9e5e99dab838268835efa56762d6861eeaf574d15916c96494e3d8/analysis/Current VirustTotal Verdict: generic.mlDescription: I am an author of the software.

Xvirus by L0 Member
  • 2785 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request

My website www.ShipFIMS.com has been improperly designated as Malicious in your systems. This is a hosted label generator for FedEx and has no malicious content or interest in phishing. The site does not ask for secure information and is login and password protected for users. The site only generates shipping labels and has no rates or other inf...

jjcdlww by L0 Member
  • 2815 Views
  • 1 replies
  • 0 Likes

False Positive Submission

Good evening,We draw your attention to the false positive your algorithms to identify malware.Virustotal: https://www.virustotal.com/en/file/474fae997f194d3de0a2e252b66e4062f1974043d63ba0cd27c9109eee28d8ea/analysis/1500999976/File: https://se7en.ws/files/css/upt.exe

ansikun by L0 Member
  • 3229 Views
  • 1 replies
  • 0 Likes

False Positive, gRO

The sample is in the password protected zip file:http://37.61.202.134/false/GatheringRO-Patcher.ziphttp://37.61.202.134/false/gRO_Patcher_Update_05-08-17.zip The password for the zip file is:infected GatheringRO-Patcherhttps://virustotal.com/de/file/2d8fc70dbcb38c2f1985d7fdda2b1734aaee5ae131c4382ba53730d53a4ee981/analysis/1502275330/Patcher Inst...

Everade by L0 Member
  • 2746 Views
  • 1 replies
  • 0 Likes

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our users and affect our reputation. Please check details here: https://www.virustotal.com/file/12bdd27f5...

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our users and affect our reputation. Please check details here: https://www.virustotal.com/file/12bdd27f5...

False positive generic.ml

Some of the programs in this page http://www.saleensoftware.com/ are wrongly marked with -> Palo Alto Networks (Known Signatures) generic.mle.g. File Hash: d19489e56fc32be3bb71005552f4ce5c002dfce6be0f39faee8fa926e6b59fa8Virustotal: https://www.virustotal.com/en/file/d19489e56fc32be3bb71005552f4ce5c002dfce6be0f39faee8fa926e6b59fa8/analysis/150...

False-positive on comodo

Hi, I would like to draw urgent attention of Paloalto Networks staff to resolve following false-positive on one of Comodo Internet Security files: File SHA-1: aa98566f8b3f254dc8fb3678b0e3b983270310feLink to Virustotal report for the file: https://www.virustotal.com/en/file/f80c084dc4747b8fee70ac4028e9b734cbc8aa3aea230b24fa9740da44ffcec1/analysis...

False positive on musikcube

Clearing some false positives for musikcube (https://github.com/clangen/musikcube) a CLI music player: File Hash: b1f3b24610649092c6880db37df72ffa03a6350c8c030726448be36de285526cLink to Virustotal report for the file:https://www.virustotal.com/en/file/b1f3b24610649092c6880db37df72ffa03a6350c8c030726448be36de285526c/analysis/1503580161/Current V...

vaosde by L0 Member
  • 2547 Views
  • 1 replies
  • 0 Likes

Please review for possible false positive

File Hash: eab82990070b3909b8119f8798dff388ef99cc6561be52a5eb60e2bba7510ba5Link to Virustotal report for the file: https://www.virustotal.com/#/file/eab82990070b3909b8119f8798dff388ef99cc6561be52a5eb60e2bba7510ba5/detectionCurrent VirustTotal Verdict: generic.mlDescription: Installer for Video On-Demand platform agent. Widely used in the enterta...

CorusEnt by L0 Member
  • 2497 Views
  • 1 replies
  • 0 Likes

False Positives for AppEdReview.com

To Whom It May Concern, My name is Corey Lee. I am the webmaster of AppEdReview.com. Recently, one of your network users reported to us that your network blocks our website (https://appedreview.com/). I understood that our website was hacked and some malware was injected. However, we’d removed the malware and cleaned up our site immediately afte...

False Positive detections "generic.ml"

VirusTotal and see false positive detections generic.ml.SHA-1: cac2098916b738480b65570df031d2b464154391SHA-256: f3ee005f24c8ebf905f6611e0215fa35a52356e20351dbec7095a621bfcbcc0eCurrent VT Verdict: generic.mlThe latest report from VT: https://www.virustotal.com/#/file/f3ee005f24c8ebf905f6611e0215fa35a52356e20351dbec7095a621bfcbcc0e/details We thin...

corsacow by L0 Member
  • 2427 Views
  • 1 replies
  • 0 Likes

False Positive detections of our software ("generic.ml")

Hello, I work at ISI Sviluppo Informatico SRL ( www [dot] isisviluppo [dot] it), we are a software development company.We have one executable ( LauncherPlus.exe ), part of our software, that is detected as a virus by your product, but it's a false positive.It get detected as "generic.ml"Here you can find the report: .virustotal.com/en/file/4af45...

mferrari by L0 Member
  • 2516 Views
  • 1 replies
  • 0 Likes

False Positive: Hamster Free Video Converter

I think this is a false positive. Only 1 other virus engine besides PA is saying it is bad. File Hash: 0617c8c1be55ea923fbfef8d0a92957b8a753e47fb77d847d33778ae563e011cLink to Virustotal report: https://www.virustotal.com/#/file/0617c8c1be55ea923fbfef8d0a92957b8a753e47fb77d847d33778ae563e011cCurrent VirusTotal Verdict: PA says "generic.ml". Risin...

amorrow by L0 Member
  • 3781 Views
  • 1 replies
  • 0 Likes
  • 795 Posts
  • 67 Subscriptions
Top Liked Posts
Top Liked Authors