VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6912 Views
  • 0 replies
  • 4 Likes

False Positive

Hi, 

 

Users trying to update AdobeCC are getting blocked, the PA seems to think the below files are wildfire-virus, but when uploaded to WF they are tagged as benign.

 

http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_4_1_1_utils_202/Util

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BizBo by L2 Linker
  • 3482 Views
  • 2 replies
  • 1 Likes

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: 8ea9dff8dfb90b605eba72b4b803b178f06df5c336c2e74bc329660f12ff93ea

Link to Virustotal for the

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False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: bf9e2a6a898b606350ab4301df8009e6150e6a15b128c2b123a9ae751d5bd1e7

Current VT Verdict: generic

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False positive: Generic.ml

 
 

File Hash: f90ba2bc94eaf8e9b1a5ef39a9247b696b1619e77491751091412e126060f863

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/f90ba2bc94eaf8e9b1a5ef39a9247b696b1619e77491751091412e126060f863/details

Current VirustTotal Verdi

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gsteam by L1 Bithead
  • 1575 Views
  • 1 replies
  • 0 Likes
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