This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious
Based on VirusTotal results, PaloAltoNetworks reports http://www.dol.gr/helioskiosk.gr/PCReader/HeliosInstaller.exe as a virus. We are sure the file is secure, so we think it is a False Positive. We would appreciate any guidance on the matter....
Greetings,
We have checked our software on VirusTotal and see false positive detections (generic.pup).
File Hash: b3dee21b8f7f4e7c6d37c70bb37222ffa4415c7e0fe61ace1a22cd2b60a3c8cc
Current VT Verdict: generic.pup
Description: False positive detection in pc
Hi!
I'm not sure, but one of our user send me report about virustotsl detection for LiteManager
Paloalto detect LiteManager as Virus/Win32.malicious.iown
LiteManager is not Virus , Trojan or malware
http://litemanager.com/soft/pro/ROMServer.zip
QuickSuppo
Hello,
the file beds.exe is detected as generic.ml .
This is a false positive. The file is clean. It is not malware.
https://www.virustotal.com/de/file/7fa9416d398733ab81d36497402389eedeaac813a627a16de74c9c40fe3d6cc5/analysis/1490704605/
Please fix thi
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Hello,
the file
dbsBonReport.exe
SHA256:98e08257552531a482b190ce030fa9371b0268b151604ef344440ce98a37d7e3is detected as generic.ml .
https://www.virustotal.com/de/file/98e08257552531a482b190ce030fa9371b0268b151604ef344440ce98a37d7e3/analysis/1490704765/
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Hello!
We have checked our software on VirusTotal and see false positive detection (Virus/Win32.WGeneric.eniau).
Please check the protected zip file with sample: https://www.dropbox.com/s/2yeabhedotd37nq/vendor_Paloalto_2017_03_13.zip
Archive also conta
Hello!
We have checked our software on VirusTotal and see false positive detection (generic.ml).
Please check the protected zip file with sample: https://www.dropbox.com/s/a1gqfm7mus9jnnr/vendor_Paloalto_2017_03_20.zip
Archive also contains link to Viru
Greetings,
File Hash: 836a280f14a10cb552b14de7daa187f3cda12628d5c5cbf9ae7647fb6519bbe4
Current VT Verdict: generic.ml
Description: False positive detection in IVersion.exe with Palo Alto definition version 20170320 on VirusTotal.
The latest report from
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Here is the link for the program that is flagged by Palo Alto scanner in VT: https://www.virustotal.com/en/file/c2dbbb72b090715e050b496e10efdf799838a0cc91b2a4eeec534dcf44150764/analysis/1489579687/. This is a clean certified application by AppEsteem
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Greetings,
It is my opinion that Palo Alto Networks needs to improve false positive reporting mechanism for 3rd party software vendors. For instance: we monitor our own software releases for false positive detections via VirusTotal. Majority of secur
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