Software>PC Cleaning Utility has been flagged as generic.ml
Developer ShieldApps Software Innovations
Software is signed SHA256 21f830b2ded513be0f5b3ff1fcc831be49181f537ac879cf0800c24826efd38b
Has offical website download link: https://shieldapps.com/products/pc-cleaning-utility/
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Solved! Go to Solution.
File sample with hashSHA256 21f830b2ded513be0f5b3ff1fcc831be49181f537ac879cf0800c24826efd38b has been submitted for re-analysis and re-categorization as appropriate. Please allow at least 24 hours for our analysts to review this file and confirm if a verdict change is appropriate.
The sample 21f830b2ded513be0f5b3ff1fcc831be49181f537ac879cf0800c24826efd38b has been determined to be grayware and the associated virus signatures have been disabled. This issue is now resolved.
I write on behalf of Shield Software Innovations the developer of the software addressed in False Positive submission. Regarding the software mentioned I have consulted our team. I forwarded your message and it seems in the past weeks the company has made significant adjustments to the software. In the aftermath, the software is no longer on the CSA deceptor list and all our software is updated to CSA guideline.
The following software also has been flagged as generic.ml
Hard Disk Shield SHA256 232c20bb6d901e9a6b2def2de25c7eb794e10312b5c9cd4516ea3831d45aa27e
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Another file Password Shield appears to be flagged as generic.ml
The software is signed as well SHA256: c5a0b2e87f47f7d6adad5ef3af4541595d978f8e671f6161ef7a96046513c356
Website with download link: https://shieldapps.com/products/password-shield/
The result is from Virus Total
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c5a0b2e87f47f7d6adad5ef3af4541595d978f8e671f6161ef7a96046513c356 has been submitted for verdict change request to benign. Please allow 24 to 48 hours for us to process this change.
PC Privacy Shield has been flagged as generic.ml again on VirusTotal,
Website with download link: https://shieldapps.com/products/pc-privacy-shield/
Thank you for your time.
3cec25c32986f95ca3bae454046de0d5bccade9b3aa0fcac1bdd7b03de1362e2 has been submitted for manual analysis and a potential verdict change request to benign. Please allow us 24 to 48 hours to process this sample.
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