False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

File Hash: 2d40d111af5ff9c055a479e91ab9f90e108e4a46ae487eeddc51f86c12bd5651

Current VT Verdict: generic.pu

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...

False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

1/ File Hash: 2a20eb78c8d47b6e1da47e476a0adf13693f1c21336bfb53590dfdb980c3f523

Current VT Verdict: generic

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...

False positive remove request

Hi there !

We got a false positive on our software NotToTrack. Could you please white-list our software installer? It's marked as generic.ml at virustotal.com

File Hash: 1b3331edc688d39e3fa1aad5f46d851151afbdadfa2c2b47f04a767ade81cfe7

Virustotal link:

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...

VirusTotal detects Freemake Video Converter as Malware

Hi!

I'm checking Freemake Video Converter (http://download.freemake.net/FreemakeOriginals2/WP/WO/FreemakeVideoConverterFull.exe) in virustotal and see that your antivirus detects it as malware - https://www.virustotal.com/ru/file/5658809fe202dcb1d1ce

False Positive Report (generic.pup)

Hello dear support!

This and another files keeps getting flagged each time we release an updated version of it. Would it be possible to fix your system to prevent triggering so many false positives on our files? I’d really appreciate you getting this

False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

1/ File Hash: 04f1cebb96b8e85b0c14e1beb4f4e1e92f62e9c5e2eabcf59fddc45ecddc0371

Current VT Verdict: generic

certified app is flagged by PaloAlto Networks (known signatures) in VT as generic.pup

Here is the link for the program that is flagged by Palo Alto scanner in VT: https://www.virustotal.com/en/file/c341d5d095e68202d14c2e1ea1c18581f80d2ac3952e0092f4255bc2d876954e/analysis/
Here official site of the program - https://anti-malware.gridins

False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

1/ File Hash: 5ffeed7074f597d88f5227de6c5249aaea59fbf1eb2aab3f07df3eeceb93cf3f

Current VT Verdict: generic

False Positive Removal Request

Hi,

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

1/ File Hash: 6b674e16a28e7282cdb715373163d0e058c8c1edbadf2ca69483299ad32e28ac

Current VT Verdict: generic