False Positive Removal Request

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False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: 04f1cebb96b8e85b0c14e1beb4f4e1e92f62e9c5e2eabcf59fddc45ecddc0371

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/04f1cebb96b8e85b0c14e1beb4f4e1e92f62e9c5e2eabcf59fddc45ecddc0371/...

Description: False positive detection in stub-pc-cleaner-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

2/ File Hash: d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8/...

Description: False positive detection in 5 internet-optimizer-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

3/ File Hash: 064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750/...

Description: False positive detection in pc-booster-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

4/ File Hash: 4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb/...

Description: False positive detection in 1 pc-speed-up-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

5/ File Hash: b73cdb4c5dc3d16acb67525bf237c69c1cb28f701ecc3f834c6ee102a0253f62

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/b73cdb4c5dc3d16acb67525bf237c69c1cb28f701ecc3f834c6ee102a0253f62/...

Description: False positive detection in 1 fix-my-pc-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

6/ File Hash: d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8/...

Description: False positive detection in 5 internet-optimizer-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

7/ File Hash: 064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750/...

Description: False positive detection in pc-booster-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

8/ File Hash: 4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb/...

Description: False positive detection in 1 pc-speed-up-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

Thanks in advance and have a great day!

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