False Positive Removal Request

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: 04f1cebb96b8e85b0c14e1beb4f4e1e92f62e9c5e2eabcf59fddc45ecddc0371

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/04f1cebb96b8e85b0c14e1beb4f4e1e92f62e9c5e2eabcf59fddc45ecddc0371/...

Description: False positive detection in stub-pc-cleaner-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

2/ File Hash: d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8/...

Description: False positive detection in 5 internet-optimizer-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

3/ File Hash: 064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750/...

Description: False positive detection in pc-booster-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

4/ File Hash: 4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb/...

Description: False positive detection in 1 pc-speed-up-setup.exe with Palo Alto Networks definition version 20170529 on VirusTotal.

 

5/ File Hash: b73cdb4c5dc3d16acb67525bf237c69c1cb28f701ecc3f834c6ee102a0253f62

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/b73cdb4c5dc3d16acb67525bf237c69c1cb28f701ecc3f834c6ee102a0253f62/...

Description: False positive detection in 1 fix-my-pc-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

6/ File Hash: d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d10f19097bf9ab48547c725c5662d1603c32da2459d4ca353437d283d3e552b8/...

Description: False positive detection in 5 internet-optimizer-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

7/ File Hash: 064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750/...

Description: False positive detection in pc-booster-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

8/ File Hash: 4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/4bf24bcf9096473b89750fbfb5283ba8200ed3c0376305fc3ef10806398207eb/...

Description: False positive detection in 1 pc-speed-up-setup.exe with Palo Alto Networks definition version 20170531 on VirusTotal.

 

Thanks in advance and have a great day!

0 REPLIES 0
  • 2194 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!