False Positive Removal Request

Reply
Highlighted

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: 6b674e16a28e7282cdb715373163d0e058c8c1edbadf2ca69483299ad32e28ac

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/6b674e16a28e7282cdb715373163d0e058c8c1edbadf2ca69483299ad32e28ac/...

Description: False positive detection in 1 pc-cleaner-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

2/ File Hash: 6ab0e2dfb2612baa4cddd4fd3aa5a43cba6fab392466795e751aea7fc188af80

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/6ab0e2dfb2612baa4cddd4fd3aa5a43cba6fab392466795e751aea7fc188af80/...

Description: False positive detection in 2 pc-cleaner-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

3/ File Hash: 320cd7d78be61dd3642d18d700bdcb84c84be2e28268395b09d7376670abfe73

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/320cd7d78be61dd3642d18d700bdcb84c84be2e28268395b09d7376670abfe73/...

Description: False positive detection in 4 pc-cleaner-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

4/ File Hash: 9569839441d150ef64bcc5eef29b8c2379cf88e9e6e6a9148ae50fffe66008eb

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/9569839441d150ef64bcc5eef29b8c2379cf88e9e6e6a9148ae50fffe66008eb/...

Description: False positive detection in 2 pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

5/ File Hash: 34a92498257ff2030dfe42d48f1b5e2009688a498b355084941e6c743a12a6a7

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/34a92498257ff2030dfe42d48f1b5e2009688a498b355084941e6c743a12a6a7/...

Description: False positive detection in 3 pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

6/ File Hash: 4452dcd7d27c9f2c65ea1cc276c10cc44b27f7698a35a5fc04306d0e2b0c825d

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/4452dcd7d27c9f2c65ea1cc276c10cc44b27f7698a35a5fc04306d0e2b0c825d/...

Description: False positive detection in 4 pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

7/ File Hash: 25f96fbf4f79a09f592f57899095b0b5c573f67c0e506790570aedb31d459dde

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/25f96fbf4f79a09f592f57899095b0b5c573f67c0e506790570aedb31d459dde/...

Description: False positive detection in 5 pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

8/ File Hash: d93c5fddbb77cfab29999477ba381f84b0c7a116af29509e401fd2aed1e0067e

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d93c5fddbb77cfab29999477ba381f84b0c7a116af29509e401fd2aed1e0067e/...

Description: False positive detection in 7 pc-repair-kit-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

 

Thanks in advance and have a great day! 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!