False Positive Removal Request

Reply
Highlighted

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: d8dc2660ef6ec9b8b366f2a0a18f8d465fe72d54433a11a73a92168af113701a

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d8dc2660ef6ec9b8b366f2a0a18f8d465fe72d54433a11a73a92168af113701a/...

Description: False positive detection in aff-stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

2/ File Hash: 7c1913cf23bf2f926723fe2de2b6aeb2602095efdf2f72bc7be1ac476b7861e2

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/7c1913cf23bf2f926723fe2de2b6aeb2602095efdf2f72bc7be1ac476b7861e2/...

Description: False positive detection in ppc-stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

3/ File Hash: 0c25579ae312983e30c83954ae3b9dd198dc5a314821107cc8c0b6c10eb43508

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/0c25579ae312983e30c83954ae3b9dd198dc5a314821107cc8c0b6c10eb43508/...

Description: False positive detection in stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

4/ File Hash: ef4a66c57536f6a8a3cd2b4193aac9700a73191d25f307215d6e624c65862532

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/ef4a66c57536f6a8a3cd2b4193aac9700a73191d25f307215d6e624c65862532/...

Description: False positive detection in velis-stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

5/ File Hash: d1972fe40b22ce784e1410097b0344aa2cc3afdf6736db9f64d342762fa4749f

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/d1972fe40b22ce784e1410097b0344aa2cc3afdf6736db9f64d342762fa4749f/...

Description: False positive detection in aff-stub-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

6/ File Hash: 8375776e64f7170c3b7f3cf53969c28b88825edb99289fe785c26622e2bbf3c7

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/8375776e64f7170c3b7f3cf53969c28b88825edb99289fe785c26622e2bbf3c7/...

Description: False positive detection in ppc-stub-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170515 on VirusTotal.

 

Thanks in advance and have a great day!

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!