False Positive Removal Request

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

False Positive Removal Request

L1 Bithead

Hi,

 

Could you please white-list our software installers as they are marked as generic.pup on virustotal.com website which should be a false-positive.

 

File Hash: 2a20eb78c8d47b6e1da47e476a0adf13693f1c21336bfb53590dfdb980c3f523

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/2a20eb78c8d47b6e1da47e476a0adf13693f1c21336bfb53590dfdb980c3f523/anal...

Description: False positive detection in driver-updater-setup(4).exe with Palo Alto Networks definition version 20170503 on VirusTotal.

 

File Hash: c8272745ade1dfb0a78ca82e8e170efbee06a0855b794d465ab83a0b6b924e6b

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/c8272745ade1dfb0a78ca82e8e170efbee06a0855b794d465ab83a0b6b924e6b/anal...

Description: False positive detection in anti-malware-setup(1).exe with Palo Alto Networks definition version 20170503 on VirusTotal.

 

File Hash: a53b605d254c797505821d22a760c1ef8bce1aeb6fcacee3549c779b85dfb1b9

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/c8272745ade1dfb0a78ca82e8e170efbee06a0855b794d465ab83a0b6b924e6b/anal...

Description: False positive detection in disk-defrag-pro-setup.exe with Palo Alto Networks definition version 20170503 on VirusTotal.

 

File Hash: 7e0943e704c7ecad140f8ee83c46dab258fe2b67e3868f348b1719ca71ab115f

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://virustotal.com/en/file/7e0943e704c7ecad140f8ee83c46dab258fe2b67e3868f348b1719ca71ab115f/anal...

Description: False positive detection in file-recovery-setup.exe with Palo Alto Networks definition version 20170503 on VirusTotal.

 

Thanks in advance and have a great day!

1 REPLY 1

L1 Bithead

Wondering if you have any update?

  • 2257 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!