VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 7986 Views
  • 0 replies
  • 4 Likes

VirusTotal False Positive (Generic.ml)

Dear,
Our program is recognized as a virus in Palo Alto Networks
This is Wrong Detection.

Aegis.exe
https://www.virustotal.com/gui/file/102846793f200af8d8843121f07bc9ec73a62dd12ed8f49faf2ecdd41836665b?nocache=1

EchoStock.exe
https://www.virustotal.com/gui/

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VirusTotal False Positive (Generic.ml)

Hello. I have a problem with false-positive in Palo Alto Networks. The program falsely marks the Network Graphics.exe executable file as malicious (Generic.ml), although there are no malicious functions in the code that steal user data or harm them i

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xw123olo by L0 Member
  • 1236 Views
  • 0 replies
  • 0 Likes

False Positive

Dear,

Our program is recognized as a virus in paloalto.

This is Wrong Detection.

 

Regards,

Hanjunghee

 

Aegis.exe

https://www.virustotal.com/gui/file/102846793f200af8d8843121f07bc9ec73a62dd12ed8f49faf2ecdd41836665b?nocache=1

 

EchoStock.exe

https://www.virusto

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Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 17-Oct-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

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HolaVPN by L2 Linker
  • 1514 Views
  • 0 replies
  • 0 Likes

False Positive Submission

Hello. I have a problem with false-positive in Palo Alto Networks. The program falsely marks the Network Graphics.exe executable file as malicious (Generic.ml), although there are no malicious functions in the code that steal user data or harm them i

...

xw123olo by L0 Member
  • 1312 Views
  • 0 replies
  • 0 Likes

Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 02-Oct-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

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HolaVPN by L2 Linker
  • 1494 Views
  • 0 replies
  • 0 Likes

False Positive : virus/win32.wgeneric.bmcell

Hello everyone,

We had our environment recently that got flagged in the firewall with this virus/win32.wgeneric.bmcell. We have a in house application and whenever a user download file from that application, Palo Alto flagged it as Virus(virus/win32.

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False Positive (Generic.ml) ,please help!

Hi,

The latest report from virustotal is here:https://www.virustotal.com/gui/file/1470766f0799e8137922a388ad18846f1b7074b2a616b5f6dc4e5746cb95122c

 

The verdict from virustotal is:Generic.ml

 

We are a PDF tool software and we are well-known in China.We s

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Resolved! VirusTotal False Positive (Generic.ml)

 

As owner and developer of this file, I am submitting this for review and request to remove the false positive.  Thank you

File Hash: 02e63ad521b7ebd256782efd112b030a31ce15e1f575890a43c7f7b02afab040

Link to Virustotal report for the file: VirusTotal -

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Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 23-Sep-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

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HolaVPN by L2 Linker
  • 1460 Views
  • 0 replies
  • 0 Likes

ProstoLauncher false positive

Hello. I am the owner of a prostocraft.ru and prostolauncher.ru websites.
We do not distribute forbidden software prostolauncher.exe. It is the launcher of our minecraft project and has existed for several years.
Our launcher prostlauncher.ru does not

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False-Positive

I would like to report a false-positive.

 

File Hash: 16B18B897B799898BCF318F028550E92B8295F6F052B151B57552DD6C2C5408A
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/16b18b897b799898bcf318f028550e92b8295f6f052b151b57552dd6c2

...

dheinz by L0 Member
  • 1386 Views
  • 0 replies
  • 0 Likes