Request for Delisting of Qnovate.com from Palo Altos firewall Blocked Sites

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Request for Delisting of Qnovate.com from Palo Altos firewall Blocked Sites

L0 Member

Dear Support Team,

I am reaching out to you regarding my website, Qnovate.com. I recently discovered that the site is being flagged and blocked by your firewall, and I would like to request a review and delisting of the domain.

I understand the importance of maintaining a secure online environment and appreciate the work your team does to protect users from potential threats. However, after a thorough review of my website, I can assure you that Qnovate.com is free from any malicious content or activities.

I believe the block may be a result of a false positive or misunderstanding, and I would like to provide any necessary information to facilitate the delisting process. If there are specific issues or concerns that led to the blocking of my site, please share them with me so that I can address and rectify them promptly.

Here are some details about Qnovate.com:

  • Website URL: Qnovate.com
    Purpose: IT Products and service Company

 

I appreciate your attention to this matter and thank you in advance for your cooperation. Thank you for your understanding and assistance.

1 REPLY 1

Cyber Elite
Cyber Elite

This is the community forum, not the support team.

 

You can request category changes via https://urlfiltering.paloaltonetworks.com

or if that's not working for you, reach out to support via support.paloaltonetworks.com or your local ASC partner

 

your site is currently listed like this:

 

 

 

  • URL: Qnovate.com
  • Categories: Computer-and-Internet-Info
  • Risk Level: High-Risk

 

 


 

 

 

 


  • Risk Level: High-Risk
  • Description: Sites hosted on bulletproof ISPs or using an IP from an ASN that has known malicious content or sites sharing a domain with a known malicious site. All sites in the "Unknown" category will be high risk

 

 

This means the issue is not necessarily your site, but the hosting environment (the IP space your hosting firm is using) which is known to be used for malicious intent.

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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