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09-27-2024 11:26 AM
We're sending CSPM alerts to email and servicenow using the integrations. In the body of the email (or ticket) there's only a few variables we can set to supply information: Alert Payload (prismacloud.io)
It would be very helpful if we could add the URL directly to the resource. That way the recipients can get to the resource and fix the problem more quickly.
10-15-2024 01:20 PM
Hello,
Thank you for the suggestion. Please reach out to your Customer Success team in order to file a formal Request for Enhancement. Please let me know if your organization does not currently have a CS team assigned and I will put you in contact with someone who can help.
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