no connectivity to console through ingress

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no connectivity to console through ingress

L0 Member

PCC self-hosted on Azure Kubernetes Service, sits behind an App Gateway that serves as a proxy/ingress/firewall

 

Attempting to deploy defenders to VMs that sit outside the App Gateway - connectivity fails through the ingress to the Console regardless of configuration of Defender, Ingress, or Console.  Even traffic that we allow through the ingress fails to reach the console on 8084

 

Attempting to deploy supervisor consoles- connectivity fails because the master console requires a URL with a port appended to it (why?) - this fails to connect through an ingress that listens on 80/443 as well because of the 8083 port requirement on the URL

 

As it sits, the only resources that can connect to the master console are other resources behind the app gateway on the same AKS Cluster

1 REPLY 1

L3 Networker

Hello,

 

Thank you for reaching to Palo Alto Networks Support. My name is Umer, and I am part of Prisma Cloud Compute Support team. I will be assisting you with your question.

 

This issue will require some troubleshooting. Please open a support case with the description, so support team can investigate the issue.

 

Regards,

 

Umer Sheikh | Technical Support Engineer - Prisma Cloud Compute | PCCSE, AWS - Associate Architect
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