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08-28-2024 04:41 AM
Hi everyone,
I have received email for renewing our prisma cloud subscription. However the renewal link in the mail doesn not seems to work - https://marketplace.paloaltonetworks.com/s/manage-subscriptions
Also, the renewal link in subscription on the portal is disabled. Please can anyone guide me how to proceed with renewal quotes and completing the renewal ?
BW,
I
09-05-2024 07:27 AM
Hi,
I would expect you work with your account management team and if non, raise a support ticket https://supportcases.paloaltonetworks.com/s/
BR
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