Prisma Cloud Renewal

[IJatu]

Hi everyone,

I have received email for renewing our prisma cloud subscription. However the renewal link in the mail doesn not seems to work - https://marketplace.paloaltonetworks.com/s/manage-subscriptions 

Also, the renewal link in subscription on the portal is disabled. Please can anyone guide me how to proceed with renewal quotes and completing the renewal ? 

BW,

I

[MRaheem4]

Hi,

I would expect you work with your account management team and if non, raise a support ticket https://supportcases.paloaltonetworks.com/s/

BR