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Alerts disappearing from Prisma Cloud

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Alerts disappearing from Prisma Cloud

L1 Bithead

Hi Guys,

 

I need to understand a strange behavior of Prima.

 

I made a report of all the alerts from the month of September.

 

Today (October), when I searched for a specific alert, I could no longer find it in the Prisma console.

 

did all the status filters (Open, Closed, etc.), increased the timerange to All Time, but I couldn't find it.

 

Can anyone help me?

 

 

1 REPLY 1

L2 Linker

Hello @WilliamValente 

 

Please check if the Resource/Asset related to the specific alert has been deleted and if the deletion is over 90 days.

 

You can only view an alert for a deleted asset for up to 90 days on Prisma Cloud after which it is removed from the system.

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