Failed to fetch repositories, please click on 'Previous' and try to integrate again.

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Failed to fetch repositories, please click on 'Previous' and try to integrate again.

L1 Bithead

HI!
We have a problem, my access tokens have expired and I would like to replace them, but when I go back, nothing happens. Can you explain what I'm doing wrong?

Integration with GitLab

4 REPLIES 4

L2 Linker

Hello!
Would you be willing to provide some additional details?

I have connected the integration with GitLab Self-managed, but the token has expired and I can't change it because of the following problem: “Failed to fetch repositories, please click on ‘Previous’ and try to integrate again”
But there is no Previous button, I provided screenshots above. So I don't understand how to change the token to a new one in Prisma.

L2 Linker

Excellent!  Thanks for that!
If I read this correctly, you originally onboarded repo(s) from a self-hosted Gitlab instance but the token has expired, and you're trying to re-onboard them.  If this is the case, then what I can tell you is that a web hook gets placed into the repo during onboarding.  This web hook facilitates communication with the console, and contains a unique UUID.  It's. a good chance that this is your issue.  I suggest looking for a webhook within the repo.  Remove it, and try to re-onboard.  Of course, you'll have to do this for all the repos.  

L1 Bithead

Congratulations, the re-integration has been performed and the existing repos have been set to “successful” status.

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