403 Function is not supported when running on cloud on JFrog Artifactory

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403 Function is not supported when running on cloud on JFrog Artifactory

L0 Member

There may be an issue that appears when trying to scan a publicly accessible JFrog Artifactory when using the JFrog Artifactory version registry settings. 

Error messages
In Defend > Vulnerabilities > Registry, you will see an error message that reads something like this in red text under the list of registries:

Registry Scan: failed to create docker client received status 403 Forbidden for api /artifactory/api/system/configuration/webServer, {
"errors" : [ {
"status" : 403,
"message" : "Function is not supported when running on the cloud"
} ]


Artifactory saas instances 

Prisma cloud instance

Prisma cloud is making "/artifactory/api/system/configuration/webServer" API call to Artifactory instance and since for cloud Artifactory instance, the API was blocked, we will see  "Function is not supported when running on the cloud" error.

A potential workaround for this issue is to change Version to "Docker Registry v2" in the registry scan settings window.


L4 Transporter

Greetings Santhosh1020,


I hope that this note finds you well! I know that it has been a while since you had posted this question but I wanted to see if you still potentially needed any help. Thank you for your time and I hope that you have a good remainder of your day.


Kind Regards,

J. Avery King

J. Avery King | Prisma Cloud | Customer Success Engineer
  • 1 replies
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