Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
12-08-2022 06:42 PM
I bought the Prisma Cloud product.
When I register the necessary account for the product in the https://subscribe.redlock.io/register.html, it always failed.
12-09-2022 10:04 AM
Hello,
I would suggest opening a support case with the relevant account information so we can go ahead and hop on a call with you to determine what error message or problem you are running into is related to and we can verify the account gets added successfully.
Support Portal Link: https://support.paloaltonetworks.com/
12-09-2022 04:45 PM
Thanks for your reply. I have found one product manager to help me.
12-15-2022 05:43 PM
The problem still exists. I want to create an issue in the https://support.paloaltonetworks.com, but it tells me the following message: An unexpected error has occurred. Please contact support.
I just subscribed the Prisma Cloud SaaS, but couldnot finish the register to use the product. The product ID is e574f17f-1f71-4c93-b17e-b35f80f0276e.
What can I do next?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
