ONBOARDING AZURE TENANT TO CORTEXT CLOUD

[D.Tiritoglu]

Anyone able to provide guidance on why I onboard Azure tenant to Cortex Cloud and run the ARM template it just seem to be stuck on the pending state. It creates the cortex managed identity but that is it and no information on how to troubleshoot. 

If I onboard the subscription it works just fine.

[LMegrelis]

Hello! Can you please provide more details if you are receiving an error? This may be due to a permissions issue: 

1. Check the management group that you're onboarding and make sure your user has the Owner Role assigned
2. Check the Entra ID and go to Manage > Properties. Make your the "Access management for Azure resources" toggle button is On

Try this as well.

• Go to Subscriptions.
• Select the subscription you want to check.
• In the left-hand menu, under "Settings", click on Resource providers.
• Search for Microsoft.ManagedIdentity.
• If its "Status" is "NotRegistered", click on it and then click the Register button at the top

Please keep me posted. Also if this error persists I recommend opening up a customer support ticket to troubleshoot further.