Prisma Cloud Integration with Amazon SQS

[nmcdowell]

Hey Community,

Been trying to integrate Prisma Cloud with SQS, followed the docs successfully to do so and create alert rules with selected policies chosen (https://docs.paloaltonetworks.com/prisma/prisma-cloud/prisma-cloud-admin/configure-external-integrat...).

However when alerts are triggered the same message is sent to AWS with different timestamps, IDs. The alert itself is never specified.

The message always includes the following "This is a test message from Prisma Cloud initiated by 'Prisma Test User' to validate integration 'test'.\"}"

Any help/comments appreciated to try resolve this.

[AKing9]

Greetings Nmcdowell,

I hope that this note finds you well! I know that it has been a while since you had posted this question but I wanted to see if you still potentially needed any help. Thank you for your time and I hope that you have a good remainder of your day.

Kind Regards,

J. Avery King

[PYadav2]

Hi  Hope you are doing great. If you may please enable Custom Payload option while creating integration and add below payload in Custom Payload  and then test the integration ? 

[

  {

    "sender": "Prisma Cloud Test Notification",

    "sentTs": 1660488423819,

    "message": "This is a test message from Prisma Cloud initiated by ‘pryadav@paloaltonetworks.com' to validate integration ‘pryadav-webhook'."

  }

]

Thank you!

---

@nmcdowell wrote:

Hey Community,

Been trying to integrate Prisma Cloud with SQS, followed the docs successfully to do so and create alert rules with selected policies chosen (https://docs.paloaltonetworks.com/prisma/prisma-cloud/prisma-cloud-admin/configure-external-integrat...).

However when alerts are triggered the same message is sent to AWS with different timestamps, IDs. The alert itself is never specified.

The message always includes the following "This is a test message from Prisma Cloud initiated by 'Prisma Test User' to validate integration 'test'.\"}"

Any help/comments appreciated to try resolve this.

---

@nmcdowell

[RBerefrem]

Was there any resolution to this problem?  We are experiencing the same issue. The integration is setup and working but no messages arrive in the Queue. We have configured an Alert with both Email and SQS, the Email arrives but no messages come through to the Queue.