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VishnuPS
‎01-26-2022
since ‎04-22-2021
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Member Since ‎04-22-2021 12:12 AM
Date Last Visited ‎01-26-2022 11:25 PM
Posts 49
Total Likes Received 2

Test Mail getting failed

by in General Topics
‎09-02-2021 04:41 AM
‎09-02-2021 04:41 AM
Dear Team,   We have tried to create a email scheduler, We don't have a local SMTP server. We getting the below error,     Please find the packet flow below.   c2s flow:                 source:      10.1.1.5 [LAN]                 dst:         172.217.194.109                 proto:       6                 sport:       56175           dport:      25                 state:       INIT            type:       FLOW                 src user:    unknown                 dst user:    unknown                 ecmp id:     8000         s2c flow:                 source:      172.217.194.109 [WAN]                 dst:         182.74.53.90                 proto:       6                 sport:       25              dport:      64050                 state:       INIT            type:       FLOW                 src user:    unknown                 dst user:    unknown         start time                           : Thu Sep  2 14:27:23 2021         timeout                              : 15 sec         total byte count(c2s)                : 541         total byte count(s2c)                : 700         layer7 packet count(c2s)             : 7         layer7 packet count(s2c)             : 8         vsys                                 : vsys1         application                          : gmail-base         rule                                 : PaloAlto-Management-Email         service timeout override(index)      : False         session to be logged at end          : True         session in session ager              : False         session updated by HA peer           : False         address/port translation             : source         nat-rule                             : Outgoing_Internet-Airtel(vsys1)         layer7 processing                    : enabled         URL filtering enabled                : True         URL category                         : any         session via syn-cookies              : False         session terminated on host           : False         session traverses tunnel             : False         session terminate tunnel             : False         captive portal session               : False         ingress interface                    : ethernet1/1         egress interface                     : ethernet1/3         session QoS rule                     : N/A (class 4)       tracker stage firewall               : TCP FIN         end-reason                           : tcp-fin   Packet flow seems good but still getting test mail error like unable to send mail via gateway smtp.gmail.com     Regards, Vishnu   ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-27-2021 09:19 PM
‎08-27-2021 09:19 PM
Hi Team,   Issue resolved and please find the TAC solution below, 1. The URL-filter elect the cloud server:pdx1prod.urlcloud.paloaltonetworks.com 2. And the response is very slow during show url-cloud status test url www.google.com /www.yahoo.com 3. Change the mgmt to 1400 make some improvement during certificate exchange on small ISP path MTU. Then the cloud server change to serverlist.urlcloud.paloaltonetworks.com test url and response better now ISSUS fixed.   Thank you all   Regards, Vishnu Ps. ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-25-2021 09:19 PM
‎08-25-2021 09:19 PM
Hi Tom,   Its a single firewall, anyway i have opened PA TAC case, I will update here once issue is get resolved. Thank you. ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-25-2021 02:17 AM
‎08-25-2021 02:17 AM
Hi Tom,   I'm able to ping host s0000.urlcloud.paloaltonetworks.com.   But still issue same. ... View more

Re: SSL decryption Certificate expired

by in General Topics
‎08-25-2021 02:15 AM
‎08-25-2021 02:15 AM
Thank you steve. ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-24-2021 01:11 AM
‎08-24-2021 01:11 AM
  Test url google.com still fails. ... View more

SSL decryption Certificate expired

by in General Topics
‎08-23-2021 11:02 PM
‎08-23-2021 11:02 PM
Hi Team, We have PA self signed certificate in the firewall being used for SSL Decryption, the certificate is about to expire From GUI we can able to renew for another one year but our concern Will it automatically replace the existing certificate in end machine Or do we need to push the new certificate to end machines to take effect Or no action required Kindly suggest the best practice  ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-23-2021 09:19 AM
‎08-23-2021 09:19 AM
Yes Tom, I will run and let you know the updates. Thank you. ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-23-2021 05:37 AM
‎08-23-2021 05:37 AM
Hi Astarzhiev,   - What PAN-OS version are you running?     9.1.8   - Does all three firewalls are in the same region or different? (EMEA, APAC, etc) Yes   - What is the output from ">test url google.com"? Let me check and let you know.   Thanks for the update. ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-23-2021 05:12 AM
‎08-23-2021 05:12 AM
sure, I will test and let you know the updates. ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-23-2021 05:11 AM
‎08-23-2021 05:11 AM
9.1.8 Panos ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-23-2021 04:14 AM
‎08-23-2021 04:14 AM
Hi ,    I getting this error logs from the device server.   URLPERF: MP pandb-cache-smart-clear-max-lru = 2500000 mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.181 +0530 Cloud Connection Agent is starting... mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.182 +0530 PAN-DB engine is starting... mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.183 +0530 Warning: pan_log_proxy(pan_priv_log.c:269): Elog being proxied mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.186 +0530 PAN-DB engine started. mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.187 +0530 Warning: pan_log_proxy(pan_priv_log.c:269): Elog being proxied mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.191 +0530 Warning: pan_hash_init(pan_hash.c:113): nbuckets 10240 is not power of 2! mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.191 +0530 Warning: pan_hash_init(pan_hash.c:113): nbuckets 10240 is not power of 2! mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.515 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:34:33 2021-08-22 08:34:33.515 +0530 cfgagent register failed in try 1/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:34:38 2021-08-22 08:34:38.525 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:34:38 2021-08-22 08:34:38.525 +0530 cfgagent register failed in try 2/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:34:43 2021-08-22 08:34:43.535 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:34:43 2021-08-22 08:34:43.535 +0530 cfgagent register failed in try 3/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:34:48 2021-08-22 08:34:48.545 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:34:48 2021-08-22 08:34:48.545 +0530 cfgagent register failed in try 4/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:34:53 2021-08-22 08:34:53.555 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:34:53 2021-08-22 08:34:53.555 +0530 cfgagent register failed in try 5/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:34:58 2021-08-22 08:34:58.575 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:34:58 2021-08-22 08:34:58.575 +0530 cfgagent register failed in try 6/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:03 2021-08-22 08:35:03.595 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:03 2021-08-22 08:35:03.595 +0530 cfgagent register failed in try 7/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:05 2021-08-22 08:35:05.113 +0530 URL filtering vendor(PAN-DB) not changed. mp devsrv.log 2021-08-22 08:35:08 2021-08-22 08:35:08.605 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:08 2021-08-22 08:35:08.605 +0530 cfgagent register failed in try 8/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:13 2021-08-22 08:35:13.305 +0530 path : https://s0000.urlcloud.paloaltonetworks.com/urlcloud_list, path mp devsrv.log 2021-08-22 08:35:13 2021-08-22 08:35:13.615 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:13 2021-08-22 08:35:13.615 +0530 cfgagent register failed in try 9/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:14 2021-08-22 08:35:14.362 +0530 Error: pan_cloud_agent_secure_conn_pandb_enabled(pan_cloud_agent_connect.c:1140): failed to fetch sysd obj sw.mgmt.runtime.curl-param mp devsrv.log 2021-08-22 08:35:14 2021-08-22 08:35:14.384 +0530 Error: pan_cloud_agent_secure_conn_pandb_enabled(pan_cloud_agent_connect.c:1140): failed to fetch sysd obj sw.mgmt.runtime.curl-param mp devsrv.log 2021-08-22 08:35:18 2021-08-22 08:35:18.625 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:18 2021-08-22 08:35:18.625 +0530 cfgagent register failed in try 10/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:23 2021-08-22 08:35:23.635 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:23 2021-08-22 08:35:23.635 +0530 cfgagent register failed in try 11/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:28 2021-08-22 08:35:28.645 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:28 2021-08-22 08:35:28.645 +0530 cfgagent register failed in try 12/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:33 2021-08-22 08:35:33.655 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:33 2021-08-22 08:35:33.655 +0530 cfgagent register failed in try 13/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:38 2021-08-22 08:35:38.665 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:38 2021-08-22 08:35:38.665 +0530 cfgagent register failed in try 14/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:43 2021-08-22 08:35:43.675 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:43 2021-08-22 08:35:43.675 +0530 cfgagent register failed in try 15/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:48 2021-08-22 08:35:48.685 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:48 2021-08-22 08:35:48.685 +0530 cfgagent register failed in try 16/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:53 2021-08-22 08:35:53.695 +0530 Error: pan_cfgagent_write_sysd_boolean_sync(pan_cfgagent.c:168): sync modify <sw.mgmt.runtime.clients.device.register> failed: NO_MATCHES mp devsrv.log 2021-08-22 08:35:53 2021-08-22 08:35:53.695 +0530 cfgagent register failed in try 17/25. sleeping for 5 seconds... mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 ======================================= mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 Cloud IP mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 Source IP 172.16.168.226 mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 name lookup time 0.000000 second mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 connect time 0.000000 second mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 ssl connect time 0.000000 second mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 total time 39.969514 second mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 server certificate chain: 0 certinfo(s) mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 curl error: Could not resolve host: s0000.urlcloud.paloaltonetworks.com mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 ======================================= mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.365 +0530 Perform download from cloud with result Couldn't resolve host name. mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.366 +0530 Error: pan_cloud_agent_download_cloud_list(pan_cloud_agent_connect.c:1747): PAN-DB cloud list loading failed (ERROR:Couldn't resolve host name). mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.366 +0530 Warning: pan_cloud_agent_get_curl_connection(pan_cloud_agent_connect.c:2685): cannot elect a cloud mp devsrv.log 2021-08-22 08:35:55 2021-08-22 08:35:55.368 +0530 Warning: pan_log_proxy(pan_priv_log.c:269): Elog being proxied   ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-22-2021 10:16 PM
‎08-22-2021 10:16 PM
Hi MP18,   I have configured this updates.paloaltonetworks.com.   I getting below error in the system logs,   ( description contains 'CURL ERROR: bind failed with errno 124: Address family not supported by protocol' ) from pohlye to everyone: 4:23 PM and ( description contains 'CLOUD ELECTION: pdx1prod.urlcloud.paloaltonetworks.com IP: 66.232.32.12 was elected, measured alive test 1466481.' ) ... View more

Re: PAN URL DB not getting update.

by in General Topics
‎08-22-2021 10:14 PM
‎08-22-2021 10:14 PM
Hi Tom Yong,   Yes , it's showing connected only.   Please find the ss for your reference.  ... View more

PAN URL DB not getting update.

by in General Topics
‎08-22-2021 04:21 AM
‎08-22-2021 04:21 AM
Hi Team,   I have 3 firewalls in my different loctions, All 2 firewall URL Update version is up to date. Only one firewall is a lower version.    Also, I identified lower version firewall having a different update server when I checked the show url-cloud-info command.   lower version update cloud server is: pdx1prod.urlcloud.paloaltonetworks.com The higher version update cloud server is: serverlist.urlcloud.paloaltonetworks.com.   Kindly help me out to resolve this issue. ... View more
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