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Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.
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Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.

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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

24454 Posts

Custom Signatures

The Custom Signatures discussion is a resource for security professionals to discuss the creation process of custom signatures in their PAN-OS appliance.

176 Posts

VirusTotal

Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.

808 Posts

Network Security

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to all things Network Security.

5007 Posts

Cloud Delivered Security Services

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

660 Posts

Secure Access Service Edge

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Access and Prisma SD-WAN.

582 Posts

Security Operations

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Cortex XDR, XSOAR, and Xpanse discussions.

4641 Posts

Activity in Discussions

empty HIP after last Microsoft updates (09.2026)

Hi, Following the recent Microsoft updates KB5124008 and KB5126052, we have observed a significant issue with GlobalProtect’s operation, manifested by the transmission of empty or invalid HIPs. PANOS version 10.2.16-h6 (but also on 11.2.10-h13—I was in the middle of the update but rolled back to limit its impact). GP client version—primarily 6.3...

Advanced URL License

I had a PAN-DB license for URL Filtering. After renewing the licenses, there is Advanced URL Filtering instead. But it is not functioning. When I try to add a profile, there is a note at the bottom that says License required for URL Filtering to function. I deleted old keys from the CLI. When I fetch the license, it appears again. Could you plea...

PDF not getting blocked by pre defined Data patterns

We do not see the pdf format getting listed under file type in predefined patterns. Below is the ref. screenshot, What are the expectation by selecting the file type "Any"? It seems that only HTML and Microsoft office documents are supported under this category. We have observed that the PDF files are not getting blocked having the same c...

AHaleem849724_0-1789644627442.png

Commit Failed

Hello , I am using a Palo Alto PA-5220 running software version 10.2.11-h12, and I am currently experiencing an issue with Commit Failed and Dynamic Updates. For the Antivirus/Threats dynamic updates, I have configured the schedule to Download, and the download completes successfully. However, the update is not being installed automatically. Cou...

Commit-Failed.png
Karaked by L0 Member
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Prisma Browser on Android - timeout when accessing private apps

Hi, Anyone experienced "connection has timed out" when accessing private application (https) using android phone? It works fine on iOS and windows. Certificate was already uploaded via Browser Security rule. Tried also the same mobile device, connected to GlobalProtect and used different browser, private app is accessible.

IBalaro by L1 Bithead
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SDWAN alerts email notifications

Hello - can anyone point me to the steps to send email notifications for when SDWAN devices and sites generate alerts? We have hunted all over Strata Cloud Manager, and have successfully sent test emails via the "Incidents" configuration area, but we cannot figure out how to tie the SDWAN ION devices and SDWAN sites (both branch and data cen...

Allowing GlobalProtect connection via Source user

Hi everyone, Our staff occasionally goes abroad and they still need to be able to work. At the moment, we need to ask them to check their Public IP and then we whitelist that. This gets a bit cumbersome, especially if they're going to 3-4 countries in 2 weeks. Is there a way to allow them to connect to GP if it identifies that it's a particula...

Automating Tasks in PA

Hello, Is there a way to automate tasks in Palo Alto PANORAMA? For example, I want to create a script that allows me to add a “bulk list of objects”—including both IP addresses and domains—and then add them to an existing group. The goal is to automate the blocking of security bulletins that arrive in our email inboxes every day. Doing this manu...

CIE group (created on EntraID and Okta) visible in CIE but not recognized by PAN-OS firewall

Hi everyone, I’m troubleshooting a CIE group mapping issue on a firewall and would appreciate some advice. The setup is: PAN-OS 11.1.13-h9 Panorama-managed firewall CIE using Okta as the directory source Okta receives groups from both its own directory and MS Entra GP uses these groups in Portal Agent Config and Gateway configuration...

Meed by L0 Member
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XSIAM VPN Analytics

How do i get third party vpn logs to work with the xsiam analytics rules (https://cortex-docs.paloaltonetworks.com/analytics-alerts/alerts-by-data-source/third-party-vpns). These are vpn products for which xsiam doesn't have an in platform data model rule so I would have to create one. I need to know how to create one so that the analytics rules...

Cortex XSIAM/XDR - Java File Examination conflict in Policy

Hello Team,"We have observed that every agent upgraded to version 9.2.1.285 on Citrix devices (VDA, MCS) changes its status to "Partially Protected" after the cyserver restart.As the number of devices falling into this status has been increasing, we have temporarily modified the policy to prevent further upgrades on these systems until the issue...

Panorama GUI unresponsive

Good day All , I am currently unable to access the GUI of a Panorama , after further investigation I have found the below(show system software status) : Process dlsrvr stopped (pid: -1) - Exit Code: 1 Process websrvr stopped (pid: -1) - Exit Code: 1 I followed on to checking the disk-space and found root at 100% : P...

Ridwaan by L1 Bithead
  • 77 Views
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Resolved! analyse d'un pc

Bonjour je voudrais savoir si avec la console cortex paloalto je peux faire une analyse d'un pc? En vous remerciant par avance. et si cela n'est pas possible comment je peux le faire si vous avez une procedure je suis preneuse . Merci a vous belle journée