Will there be a Cortex-management-service?

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Will there be a Cortex-management-service?

L1 Bithead

Hello, everybody,
I have not found any information in the FAQ (about Cortex migration).

The "Traps-Management-Service Application" already implies
ssl and web-browsing.

For some clients that are not allowed to access the internet, I have only allowed this application to run traps. This works fine too.


But the new "Cortex-XDR Application" requires ssl and web-browsing. This is unfavorable for my set of rules.

Is there any effort to develop a "Cortex-Management-Service" that works similar to the "Traps-Management-Service"?


Accepted Solutions

L4 Transporter

Hello! The FAQ addresses questions asked by customers during our Cortex XDR 2.0 Upgrade webinar. It does not provide detailed instructions on the Cortex migration. If you are looking for instructions to enable your endpoint agents to access the cloud-based Cortex XDR application, please see: https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/get-started-with-cortex-xdr...





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L4 Transporter

Hello Hodor,

We are looking into our schedule to create a "Cortex-management-service". In the meantime, please review the instructions to enable access from agents to the cloud-based Cortex XDR application at: https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/get-started-with-cortex-xdr... 


You can also consider deploying the Broker VM to route communications from endpoints to the Cortex XDR application.  See: https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/get-started-with-cortex-xdr...


Best regards,

L4 Transporter

Hi there - are you referencing ESM (on-premise) or Traps Management Service, which is cloud-based?  I'm not 100% that I understand the question, but would like to help you find the answer.

David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 

we`re using 100% Traps Management Service (Cloudservice).

Hi there - the equivalent of Traps Management Services is available within Cortex XDR.  The features previously available in TMS are now under Endpoints dropdown menu in Cortex XDR.  You will also find additional features not available in TMS under the Security dropdown menu, such as device control.  


David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 
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