XDR agent is showing high memory consumption

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XDR agent is showing high memory consumption

L2 Linker

Hello,

 

We installed the agent on different devices. But we have noted that there are high levels of memory. In some devices, we see 180 MB. But in other, the memory is above 300 MB (especially VDI). Is this a normal situation? Or are there specific configurations that we need to change to improve this? We have reviewed the documentation and there is no information related to best practices or consumption of functionalities.

 

Regards,

1 accepted solution

Accepted Solutions

We only see high memory consumption during file scans.

Maybe you could generate a support file and take a look at it?

View solution in original post

2 REPLIES 2

L3 Networker

@iscott 

 

Do you have mixed of Pro vs Prevent license?

Around 300mb is the average memory with most of the features turn on with EDR enabled.

Can you check if endpoint with 180mb have pro license enabled and EDR or just prevent?

We only see high memory consumption during file scans.

Maybe you could generate a support file and take a look at it?

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